Assistant F&b Outlet Manager

4 weeks ago

Richmond, Canada Fairmont Vancouver Airport Full time

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Job Description**:
Passionate about guest interaction, teamwork and food and beverage? As Assistant Outlet Manager at Fairmont Vancouver Airport, you will lead and support the F&B team as business demands dictate to create unforgettable dining experiences for our guests.

What you'll be doing:

- Support, mentor, and train the Food & Beverage teams
- Provide operational leadership and direction for the day to day operations of the Outlets with a focus on service and logistics
- Create and support an engaged work environment to create a welcoming and personalize experience for our guests
- Conduct daily line ups with the team to review hotel information, service stations, specials, etc.
- Ensure brand standards are maintained with highest standard of quality and visual appeal
- Handle guest concerns and react quickly, logging and notifying proper areas
- Assist with scheduling team members to align with labor management standards
- Communicate effectively with all departments and thrive for guest feedback
- Work with the team on new offerings and actively share ideas, opinions and suggestions to improve the environment and dining experience
- Balance operational, administrative and colleague needs by focusing on guests feedback surveys, colleague feedback surveys and financial results
- Assist in overall F&B management responsibilities as needed
- Follow department policies, procedures and service standards
- Follow all health and safety policies
- Other duties as assigned

**Qualifications**:
Your experience and skills include:

- Service focused personality is essential and a passion for everything food and beverage
- Previous experience in a similar leadership role
- Proactive, with a demonstrated eye for detail and the ability to manage multiple functions, while meeting deadlines
- Strong interpersonal and problem solving abilities and the ability to lead by example
- As a condition of your employment, you must be fully vaccinated against COVID-19 and able to provide appropriate proof prior to start date
- Previous point of sale system experience required, preferably Silverware

Additional Information

What is in it for you:

- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Salary range of $63,000 - $68,000 based on experience
- Additional financial compensation, including Leadership Incentive bonuses, parking or transit pass reimbursement, cellphone allowance

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