Tenant Outreach Worker

**EMPLOYMENT OPPORTUNITY
**TENANT OUTREACH WORKER**
**(Full Time Regular)
**- Tsawwassen First Nation (TFN) is a self-governing First Nation that delivers a wide range of _
- community services, including all of those typically delivered by municipalities. The Lands _
- Department is responsible for the delivery of all planning, development, and engineering related _
- services. The Community is in the midst of a significant development program, which includes the _
- development of commercial, industrial, and residential properties. Along with the review and _
- approval of the engineering infrastructure to support this development, the Lands Department is _
- also responsible for assuming the ongoing maintenance and management of the infrastructure. _
- TFN is seeking a qualified individual _**to join our Lands Department**_ in the permanent full-time _
- position of _**Tenant Outreach Worker**_. In this role you will be primarily responsible for liaising with _
- tenants to facilitate an open communication between Property Management/Lands and Health and _
- Social Services. Duties will include organizing and coordinating tenant seminar series geared _
- towards rental properties maintenance. You will support tenant families with accessing community _
- resources. You will assist with onboarding new tenants, move-in and move-outs logistics, and _
- provide ongoing support in various social aspects You will assist property management with _
- competent care, including when working with Indigenous peoples. _
- The Tenant Outreach Worker reports to the Property Management Supervisor and Lands Manager _
- and must maintain effective working relationships with other staff members, Chief and Council, _
- community members and public.**Requirements -**

Tenant screening and collection of tenant info data pertaining to tenancies
- Support with tenants’ logistics at move-in and move out, engage in delivering knowledge of

TFN’s Tenancy Agreement and Lelum Rental Housing Policy with the tenant and families
- Lead of TFN’s RentSmartBC tenant educational seminars
- Liaison between Property Management and tenants during periods of repairs or extensive

renovations affecting their suites

tenants, while respecting the role and obligations of Property Management staff according to the
Residential Tenancy Act and TFN internal policies
- Experience with tenant-landlord relationships; Sound knowledge of community resources and
regulations
- Ability to learn and understand Tsawwassen First Nation programs, policies, and operational
structure
- Ability to assist groups to develop and co-ordinate community activities and programs Ability to build and maintain professional, confidential relationships with tenants
- Experience/familiarity with First Nation housing
- Ability to work effectively across organizational departments and in a team and partnership

context
- Knowledge of current social issues such as poverty, homelessness, mental illness, addictions,

domestic violence, child protection etc.
- Strong analytical, problem-solving, and time management skills
- Strong awareness of cultural diversity
- Strong skills in crisis intervention, mediation, and conflict resolution
- Other administrative duties as required by the Lands Manager or the designate** -**
Valid Class 5 BC Driver’s License and access to personal vehicle with appropriate insurance

coverage

**Education/Experience: -**

Completion of a diploma or certification program in community social service, community mental
health, or other relevant discipline.
- Relevant experience in supportive counselling with diverse populations that face multiple barriers
to successful housing.
- Or an equivalent combination of education, training, and experience acceptable to the employer.

**Additionally: -**

Ability to prioritize workloads, to work independently with mínimal guidelines and supervision,
and to perform tasks under periodic work pressure
- Must complete a satisfactory Criminal Records Check

**Wages**:Competitive pay and a generous benefit package commensurate with qualifications***

**Application Deadline**: April 27, 2023

If you are interested in a challenging opportunity with a leading edge progressive municipal type
- contacted for interview.Pursuant to the Tsawwassen First Nation _Government Employees Act_, first priority in hiring among qualified
applicants will be given to Tsawwassen Members, second priority to spouses (as defined in s. 3 (1) of the BC
- Family Law Act_) of Tsawwassen Members, and third priority to members of other First Nations. If you fall
within one of these categories and you wish to have this voluntary information considered as part of your