Revenue Operations Manager

4 weeks ago

Kitchener, Canada Avidbots Full time

Avidbots is a pioneering leader in the field of robotics, dedicated to developing cutting-edge autonomous cleaning solutions for commercial and industrial environments. Our mission is to revolutionize the way cleaning and maintenance tasks are performed by introducing innovative, efficient, and sustainable robotic technologies. Avidbots is committed to delivering intelligent and autonomous robotic solutions that not only enhance operational efficiency but also promote a cleaner and healthier world.

Our groundbreaking autonomous cleaning robots, specifically the Neo 2 and Kas, are redefining the cleaning industry by offering state-of-the-art technology, advanced navigation, and data-driven insights to businesses across the globe. These robots are designed to perform tasks such as scrubbing and sanitization, and maintain cleanliness in a wide range of industries, including airports, shopping malls, warehouses, retail, and more.

Headquartered in Kitchener, ON, Canada, we are an employee-focused organization that has been certified a Great Place to Work® consecutively for the last 5 years and one of Deloitte's Fast 500 (2021).

We are looking for passionate and talented individuals to represent our innovative robotic solutions and make a significant impact on our growth and expansion in the commercial cleaning market.

**Position Overview**:
Avidbots is seeking a results-oriented and strategic-minded individual to join our team as a Revenue Operations Manager. In this pivotal role, you will be responsible for optimizing the efficiency of our revenue-generating processes and ensuring seamless coordination between sales, marketing, customer success, and manufacturing operations teams. Reporting to the Director of Revenue Operations, this role will have significant visibility into the growth strategy of the company and will have exposure to all critical functions of the business, including support to the executive suite.
- This role can be performed primarily remotely with some infrequent travel to our Kitchener Headquarters._

**Responsibilities**:
Revenue Process Optimization:

- Analyze and streamline the end-to-end revenue generation processes to enhance operational efficiency.
- Implement best practices to accelerate deal cycles, from lead generation to deal closure.

Data Analysis and Reporting:

- Leverage cross-functional platform data to conduct analysis, drive insights and ensure accurate tracking of key metrics for internal and external purposes.
- Responsible for the generation of weekly executive reports, sales pipeline forecasting, slide decks for sales and ELT meetings, quarterly analysis and other ad hoc reports.
- Create and maintain comprehensive reports on key performance indicators related to revenue and other performance indicators for GTM leaders and the Executive Team.
- Assist in the creation of sales compensation plans and track monthly variable compensation for accuracy and obtain leadership approvals.

Cross-functional Collaboration:

- Foster strong collaboration between sales, marketing, finance, and customer success teams to align strategies and achieve revenue goals.
- Work closely with the marketing team to ensure alignment between marketing campaigns, lead capture and sales (ABM & BDR) prospecting efforts.

Order Entry Team Management:

- Optimize order processing for all lines of business (robots, consumables, renewals).
- Liaise with sales, account management, finance and manufacturing operations to ensure efficient and accurate processing of customer orders.
- Review and maintain quality control over the Price Book Master and any supporting client facing price guides, through collaboration with the Product team.

Go To Market Tech Stack:

- Implement new tools and workflows to improve/automate processes and support GTM operations and effectiveness.
- Working with IT, responsible for the administration of Salesforce, workflows, training of new users, optimization of the use of the CRM by championing best practices for accurate and timely data entry.
- Audit the CRM and other data sources to determine the level of accuracy and identify updates to processes and tools.

**Key Skills and Qualifications**:

- 10+ years of experience in revenue operations, sales operations, or a related field.
- Proven track record of optimizing revenue processes, managing revenue operations projects and driving operational excellence.
- Strong analytical skills with proficiency in data analysis, data modeling, sales and revenue key metrics.
- Excellent communication and interpersonal skills to collaborate effectively across teams.
- Expert knowledge of Salesforce CRM. Experience with marketing automation systems and sales tech stack solutions (Salesloft, ZoomInfo, Gong, others).
- Substantial experience in working with sales teams, sales compensation, quota and territory management.
- Demonstrated accuracy with compensation calculations, sales metrics and reporting.
- Strong interpersonal skills, a

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