(Little Italy) Full-time Warehouse Supervisor

2 weeks ago

Edmonton, Canada Italian Centre Shop Full time

**Full-Time Warehouse Supervisor at our Little Italy location (10878 95 Street) in Edmonton, AB**

**Want to enjoy a free lunch every shift and a yearly bonus?**

**Join us in our mission to Connect community through food and cultural experience** Working at the Italian Centre Shop is like being part of our family. We value, reward, and promote team members who are passionate about food, family, community and committed to doing a great job.

**Job Summary**

The Warehouse Supervisor ensures the warehouse operates in an effective and efficient manner at all times, minding the Italian Centre Shop Ltd’s policies and procedures at for all actions and decisions. They are to support and follow the Italian Centre Shop Ltd.’s process, mission and values at all times.

**Our Process**

At the Italian Centre Shop Ltd., we understand that without the contribution of great ideas from employees at all levels of the organization, we cannot achieve our goals. As a Warehouse Supervisor, you are to ensure your department has effectively established avenues in which employees are able to productively contribute to the success of our business. Such avenues include:

- Ensuring coaching is taking place for new hires during probationary period
- Conducting one on one reviews with warehouse employees
- Participating and sometimes leading department operational, strategic, and governance meetings
- Coaching your team on our process, and ensuring they understand and are committed to the Italian Centre Shop Ltd.’s aim and values
- Actively utilizing effective listening skills, and recognizing employee contributions

**Duties And Responsibilities**

Warehouse Procedures:

- Participate in financial and warehouse meetings.
- Host department meetings
- Provide weekly updates to the Warehouse Manager.
- Create monthly schedules.
- Approve weekly timesheets.
- Supervise warehouse and driver teams.
- Manage staff time-off requests.
- Review driver checklists with the manager.
- Coordinate deliveries and update product lists.
- Oversee wholesale orders and accounts receivable.
- Coach the Team Lead.
- Stay updated on product prices and availability.
- Conduct bi-annual inventory.
- Handle intercompany orders and communication.
- Train staff on receiving procedures.
- Pick orders for customers.
- Record and address disciplinary actions.
- Coordinate school order deliveries.
- Coach and oversee warehouse staff.
- Ensure proper procedures and item codes are used.
- Scheduling pickups.
- Other duties as required.

**_ Wholesale Order Desk/Accounts Receivable tasks_**
- Answering phones and taking orders.
- Handling intercompany and wholesale customer order shipments and invoicing.
- Processing payments and credits.
- Managing invoice tracking sheets.
- Updating customer information and credit card details.
- Communicating with the Food For Thought leader regarding product availability and order guides.
- Preparing and coordinating school orders with various stakeholders.

**_ Working with Warehouse Manager tasks_**
- Procedural tasks.
- Team building.
- Staffing.
- Training and development.
- Participate in warehouse financial meetings

**QUALIFICATIONS**

**Requirements**:

- Valid Class 5 drivers license with a clean drivers abstract.
- Experience operating a forklift with a valid forklift ticket would be an asset.
- Proficient in the use of computers with working knowledge of Microsoft Word, Excel, and Outlook

**Education/Experience/Licenses**
- High School or GED from an accredited school system or program
- Post-secondary education with a business or management focus is considered an asset
- A minimum of 2 year past Supervisory experience
- A minimum of 2 years past experience with a warehouse/grocery role
- Familiarity with Microsoft Office Programs (Excel, Word, Outlook), and SAP

**Skills and Abilities**
- Working as a partner and/or team member with little direct supervision.
- Having a well-balanced concern for both tasks and people.
- Ability to work under pressure while always maintaining a professional image.
- Having a genuine concern for the needs of customers.
- Having a well-balanced concern for both tasks and people.
- Having a genuine concern for the needs of customers.
- Attention to detail. Tech savvy and knowledgeable on use of a tablet

**WORKING CONDITIONS**
- Monday to Friday schedule
- Availability to work evenings, weekends, and overtime occasionally.
- Required at times to work with challenging customers and/or situations.
- Exposed to hot and cold environments.
- Working in and outdoors as well as freezers and coolers.
- Exposed to loud noises and moving equipment.

**Physical Requirements**
- Long periods of standing, walking, and sitting.
- Frequent motions include bending, twisting, squatting, pushing, pulling, and reaching.
- Manual and repetitive tasks.
- Required to lift up to 22.5 kg (50 lbs) on a regular basis.

You want to join a positive organization that embraces culture and diversity and allows

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