Field Services Technician
2 weeks ago
**About CareRx Corporation**
CareRx is Canada's leading provider of specialty pharmacy services to seniors. We serve more than 96,000 resident in over 1600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. We take an active role in working with out home operator partners to promote resident health, staff education, and medication system quality and efficiency.
Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have an opportunity for you.
**Your Day To Day**
- Set up, repair and maintain medication/treatment carts, fax machines and other pharmacy provided equipment/supplies with applicable documentation
- Troubleshoot and record service calls over the phone
- Sourcing/ordering and tracking parts required for ongoing equipment/supply maintenance when required
- Follow up with parts/equipment sent to the homes
- Support the onboarding and off boarding of homes
- Pre-stage equipment such as: fax machines, fridges, medication carts, etc.
- Installation of equipment into facilities
- Local deliveries and pickups
- Reconditioning and storing equipment/supplies for future use
- Miscellaneous support functions as required
- Weekend and overnight work required for on-call support
**What You Bring To The Team**:
- Must maintain a good driving record and be able to respond to service calls within Ontario when required
- Must be available to attend emergency calls outside of regular working hours
- Strong mechanical aptitude and be able to troubleshoot
- Proven ability to foster strong partnerships with other team members
- Effective organization, planning, and time management skills
- Fluency in written and spoken English
- Strong interpersonal skills, oral and written communication skills and be able to interact with others in a professional manner
- Skilled in critical thought processes and be able to prioritize appropriately
- Must be self-directed requiring mínimal supervision and able to work independently
- Motivated to achieve results that reflect a high standard of quality
- Must demonstrate good listening skills and be adaptable to changes in job environment
- Must be dependable and responsible in the execution of job duties
- Knowledgeable with Microsoft Office programs
**Application Process**:
- All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Vulnerable Sector Check, Credit Check, Driver's Abstract Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an odder of employment has been extended and accepted._
**Behaviors**: Required
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Enthusiastic: Shows intense and eager enjoyment and interest
**Motivations**: Required
- Self-Starter: Inspired to perform without outside help
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
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