IT Product Owner, Salesforce
2 weeks ago
Overview:
IDC is seeking an
**IT Product Owner** to join our Salesforce team. The
This role is full-time, 37.5 hours a week / 7.5 hours per day.
**_
Why IDC?_**
- IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. _
- IDC was recognized by the Institute of Industry Analyst Relations (IIAR) as the _
- 2021 Analyst Firm of the Year_
- for delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges._
Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future We are just getting started
**Responsibilities**:
- Create, define, and manage the vision, roadmap, backlog, and sprints for a Salesforce Development team
- Communicate the vision, roadmap and progress to the IT and business leadership
- Lead cross-functional efforts to develop internal analytics solutions in support of business-critical company strategies and operational needs
- Elicitation, organization, translation, analysis and prioritization of both business level and functional requirements from both technical and non-technical colleagues
- Manage stakeholder expectations by negotiating project scopes and success metrics
- Identify data needs across the company and properly prioritize the competing interests
- Establish sustainable processes ensuring data integrity within internal systems
- Strengthen end user relationships
Qualifications:
- Bachelor’s degree or equivalent experience
- 2+ years of Salesforce or another CRM solution experience or 5+ years’ work experience in business analysis and/or product owner role
- Fluency in written and spoken English language
- Knowledge of Sales Cycle and CRM best practices
- Experience with Salesforce Dashboards and Reporting
- Experience with data modeling and/or UML
- Demonstrated analytical, interpersonal, and communication skills
- Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, Visio, etc.)
- Advanced Excel skills
- Ability to provide exceptional client service, research and resolve issues, and demonstrated commitment to continuous learning
- Ability to prioritize tasks and projects for oneself and the team
- Experience with software development using Agile methodology
- Ideally be located in the Greater Toronto area, but we are open to hiring in other approved locations in Canada. This role can be fully remote, or hybrid if within commutable distance of IDC's Toronto office
- Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Requests for reasonable accommodation based on disability or religion will be considered on an individual basis._
**About IDC**: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,200 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.
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