
Part Time Customer Service/retail Clerk
2 weeks ago
Job Summary
We are seeking an experienced, friendly and motivated Customer Service/Retail Clerk to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, taking in repairs, communicating with customers in person, on the telephone and on the computer, and maintaining a clean and organized working environment. If you have excellent communication skills, 5 years retail experience, a passion for customer service, a strong desire to learn, and enjoy working in a fast-paced retail environment, we would love to hear from you. Jewellery sales experience is a plus
**Responsibilities**:
- Greet customers and provide them with a positive shopping experience
- Assist customers in finding the products they are looking for
- Assist customers with bringing in repairs
- Provide product knowledge and information to customers
- Operate the point-of-sale (POS) system to complete customer transactions
- Handle cash and process payments accurately
- Maintain a clean and organized work environment, including restocking shelves and arranging merchandise
- Resolve customer complaints or concerns in a professional manner
**Requirements**:
- Minimum 5 years previous experience in customer service or retail sales
- Excellent communication skills, both verbal and written
- Ability to provide outstanding customer service and build strong customer relationships
- Ability to use computers efficiently
- must be a VERY reliable and punctual employee
- Familiarity with POS systems and cash handling
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
**Job Types**: Part-time, Permanent
**Salary**: $17.40-$20.00 per hour
Expected hours: 16 per week
**Benefits**:
- On-site parking
Day range:
- Every Weekend
- Monday to Friday
Shift:
- 4 hour shift
Work setting:
- Specialty store
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail sales: 5 years (required)
- Customer service: 5 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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