Head, Claims

Are you a dynamic leader with exceptional construction management skills, including experience dealing with and resolving contractual disputes. If so, consider this exciting opportunity to join the Capital Program Delivery Branch at the Ministry of Transportation as the Head of Claims northeast.

About Us:
The Capital Program Delivery Branch provides functional leadership and local oversight of the provincial highway capital construction program including, contract oversight through consultants and in-house staff, quality assurance, payment processing for work completed and other financial management, contract claims administration, and construction audit and Indigenous consultation. Projects include those tendered by MTO through Design Bid Build, Design Build or other internal delivery mechanisms, as well as jointly delivering highway transportation P3 projects tendered by Infrastructure Ontario.

For more information, visit us at:
**Ministry of Transportation**

We seek an individual to supervise the review of construction and maintenance claims and other changes to contract documents submitted by contractors engaged in capital contracts and maintenance work.

Please Note:

- 207 Main St W, Huntsville
- 447 McKeown Ave, North Bay
- 500 Rockley Rd, New Liskeard
- 70 Foster Dr, Sault Ste Marie
- 3767 Hwy 69 S, Sudbury

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: In this role, you will:

- Undertake a thorough analysis of claims
- Direct claims analysts' activities
- Determine the validity of the principle and quantum of claims
- Make recommendations for settlement to the manager
- Negotiate with contractors
- Work with a mínimal level of supervision.

**How do I qualify?**:
**Technical Knowledge**:

- You have knowledge of relevant legislation to understand/assess actual or perceived changes to contractual requirements
- You have knowledge of construction industry, construction methods, estimating techniques and bidding practices

**Group Leadership, Planning and Supervisory Skills**:

- You are able to direct the activities of subordinate staff, set objectives, control workflow, monitor work quality, and provide training and guidance to staff

**Communication and Interviewing Skills**:

- You can deal with all parties involved with the submitted claims
- You are able to prepare technical reports, recommendations and supporting documentation
- You have interviewing skills to obtain pertinent information from individuals who may have knowledge relevant to a claim issue under review

**Analytical, Investigative and Problem-Solving Skills**:

- You are able to coordinate and conduct investigations into complex claim issues, identify legal and ministry policy implications, determine validity and recommend solutions to resolve claims

**Consultation, Negotiation, Conflict Resolution and Mediation Skills**:

- You are able to advise on/interpret ministry engineering policy, standards, practices to resolve complex claims
- You can deal effectively with individuals who may have strong, opposing opinions and convictions about claim issues and settlement strategies
- You can conduct effective negotiation meetings and make compelling recommendations

**Additional Information**:
**Address**:

- 1 English Permanent - Full Time, 437 Mckeown Ave, North Bay, North Region or 207 Main St W, Huntsville, Central Region or 500 Rockley Rd, New Liskeard, North Region or 110 - 70 Foster Dr, Sault Ste. Marie Area Office, Sault Ste Marie, North Region or 3767 Hwy 69 S, Sudbury, North Region

**Compensation Group**:

- Association of Management, Administrative and Professional Crown Employees of Ontario- Understanding the job ad - definitions**Schedule**:
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- 6**Category**:

- Consulting and Planning**Posted on**:

- Friday, November 24, 2023**Note**:

- T-MT-207500/23