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Mental Health Support Worker

8 months ago

Richmond, Canada Community Builders Group Full time

**Job Summary**
Working in and from the worksite, the **Mental Health Worker **works under the direction of Management to provide mental health services to residents, while ensuring they are able to retain their housing. Observes and documents the residents’ health condition and environment, encourages independence, refers residents to health services and resources.

**Job Type**:Full Time, Part Time or Casual

**Location and Hours**: At our Supportive Housing/Shelter Sites in Vancouver

**Salary**: $30.75/hour

**Functions and Responsibilities**:
Under direction of the Site Manager, it is the Mental Health Worker’s responsibility to:

- Monitors residents by methods such as observing resident’s health condition and environment including functional ability, living arrangement, and family supports
- Documenting behavioural, physical and cognitive changes in accordance with standard procedures or specific directions, reporting significant and unsafe observations, and recommending adjustments to treatment plans to enable independence
- Implements personalized mental health care plan, with an emphasis on encouraging healthy living habits, strong interpersonal connections, and emotional well-being
- Supports residents in retaining their housing and problem-solves responses to challenges which may put their housing at risk
- Provides input and feedback in the care planning process by participating in team reports and care conferences, discussing/recommending changes to mental health treatment plans and collaborating with multidisciplinary teams. Encourages clients to attend appointments and medical follow up in coordination with the care team.
- Maintains an awareness of community resources and makes this information available to clients, while respecting their individual goals.
- Assists clients in obtaining housing, economic assistance, health services, employment opportunities through advocacy and facilitating resource connection
- Collaborating with medical services, familial connections, and personal networks to provide individualized mental health supports and crisis intervention
- Advocates for clients and connects them to appropriate services while encouraging independent living though successful development of physical, social, emotional, and life skills
- Supports client with daily living and hygiene needs and maintaining a safe and clean environment
- Provides medication support and ensures adherence to medical plans
- Attends and participates in staff development programs, team meetings, and other meetings as required.
- Assists with orientation of new staff, intakes, and provides mentorship to Support Workers
- Performs other related duties as assigned

**Education, Training & Experience**:

- A minimum of two (2) years of experience working in a social service role, focusing on mental health and addictions support, or an equivalent combination of education, training and experience working with individuals with complex mental health concerns
- Completion of a post-secondary degree in Social Services, Psychiatric Care, Mental Health and Addictions, or a related field
- Certificates in Narcan Training, Standard First Aid, and NVCI
- Successful completion of a Criminal record check

**Skills & Abilities**:

- Ability to work in a low barrier housing environment with sensitivity to the population of shelter and supportive housing environments.
- Ability to work in a harm reduction environment which includes an observed consumption area, as well as familiarization with the principles of harm reduction.
- Physical ability to carry out the duties of the position.
- Able to work independently with mínimal supervision, exercise initiative and good judgment
- Ability to operate related equipment.
- Ability to communicate effectively, both verbally and in writing.
- Ability to organize and prioritize.
- Ability to observe and recognize changes in clients.
- Ability to establish and maintain rapport with clients, staff and management and collateral service providers.
- Home management skills.
- Ability to instruct.
- Ability to analyze and resolve problems.
- Conflict resolution and crisis intervention skills.
- Ability to assist with medication support and to follow established policies and procedures.
- Advocacy skills.

**What’s In It For You?**
- Fulfilling work supporting the most vulnerable members of our communities
- Competitive salary and extended benefits
- Comprehensive training program
- Opportunity for growth and development within the organization

**About Us**
Community Builders is a growing non-profit housing provider based in Vancouver which strives to offer a superior level of service, housing and support to the most underserved and vulnerable members of our communities. With 20 years of expertise in Vancouver's urban core area, specializing in multi-residential housing acquisition and operation, community development; support for persons with physical health, mental health and addicti