Cabin Appearance

**DUTIES AND RESPONSIBILITIES**:

- Ensure TURN, Detailed and RON Grooms are completed per company standards.
- Ensure QA Checks are completed for catering tasks.
- Engage a work team of 4-8 people to meet Service Level Agreements and carrier policies.
- Propel and engage new team members through direct mentorship and hands-on training.
- Advise management of no-show or late team members and productivity issues.
- Create and maintain local team schedule.
- Delegate tasks as required; Manage downtime productivity with your team.
- Be hands-on and work with the team ensuring safety and efficiency are priority.
- Work with all co-workers and customers (ATW, BTW) to ensure strategic and efficient use of your team.
- Complete inventory and ordering requirements for all Carrier Cleaning along with Maintair specific cleaning supplies.
- Ensure the safe operation of all GSE and related equipment and report violations.
- Ensure daily inspection of all grooming equipment is complete, and DI logs complete.
- Ensure GSE and related equipment is serviced, kept clean and useable at all times.
- Complete equipment deficiency and hazard reports as required.
- Attend all required training sessions and successfully complete training courses.
- Actively participate in company and air carrier safety programs.
- Communicate changes in policy to the ramp team as they occur.
- Work as a team member in a safe, efficient, professional manner.
- Adhere to, and manage published uniform standards and PPE requirements.
- Follow all safety guidelines and safe workplace procedures.
- Actively participate in the company SMS Program.
- Other duties as assigned by management.

**QUALIFICATIONS AND REQUIREMENTS**:

- Minimum grade 12 education or equivalent experience (Post Secondary Education Preferred).
- Existing Lead or Supervisor Experience.
- Current Criminal Record Check required.
- Knowledge of aviation and its related terms, short forms and verbiage.
- Must have valid driver’s license with clean abstract.
- Ability to speak, write and understand the English language.
- Must have excellent team player competencies.
- Must be able to work with mínimal supervision, and/or in a team environment working varied and/or split shifts.
- Must be able to supervise a team of 4-8, working on varying air carrier ops procedures.
- Must be able to manage and engage conflict resolution procedures when required.
- Must be willing to adapt to the changing nature of aviation.
- Must be willing to work outdoors in all weather conditions, on overnight shifts.
- Must be able to communicate all concerns to management.
- Must maintain a professional and experienced level of service with all Maintair customers.