Service Manager

1 month ago

Yellowknife, Canada Yellowknife Motors Full time

Yellowknife Motors is proud to be locally owned and operated and in a newly constructed, state-of-the-art facility. Our community is situated on the banks of Great Slave Lake, the 8th largest body of water in the world. This northern community hosts the world's #1 spot for aurora viewing, offers some of the best fishing spots for Whitefish, Trout or Pike, has its very own complement of camping/outdoor enthusiasts, all of which is encompassed inside this 21,000-person city we call Yellowknife.

Yellowknife is a place where work and play exist in harmony. Short commutes mean you have more time to enjoy all the adventure and activity that the North has to offer. An abundance of trails makes for beautiful hikes or weekend boat adventures in the summer, and prime snowmobile routes or an adventurous dog sledding experience in the winter.

At Yellowknife Motors, we support our people to grow, learn, develop their skills and reach their potential. Our focus is on creating a safe work environment where our employees are united in achieving our objectives and values. We find strength in diversity and are committed to creating an inclusive and welcoming environment for all employees.

Yellowknife Motors is seeking a Service Manager to lead our amazing team of technicians and advisors. Our Service Manager is responsible for the day-to-day operations of our Automotive Service Departments. They hire, train and lead their teams to meet and exceed Customer expectations. The Service Manager oversees the Service Advisors, Warranty Team, and Technician Teams.

Are you a rockstar Service Advisor that's looking for the next step? Are you a technician who's looking to put down their tools and take the next step in your career? We want to talk to you

**Requirements**:

- Experienced in providing exceptional Customer Service.
- Develops and maintains a culture that values excellent customer service through effective training, supervision, coaching, and talent management.
- Reviews and implements service center policies and procedures that improve the Customer Experience through high quality repairs and building customer relationships.
- Develops and implements a long-term strategy and action plan to attract and retain customers.
- Coaches team members to provide excellent Customer Service.
- Recruits, develops, motivates, recognizes and holds accountable the Service Team that will meet established objectives and targets for sales and profitability.
- Improves sales and profitability for the Service Centre.
- High level negotiation resolution.
- Champions compliance with Health and Safety and all other workplace regulations and policies.
- Promotes service safety and security procedures.
- Other duties (as required) assigned by Management
- Relocation to Yellowknife, NT

Qualifications:

- GM experience is considered an asset.
- Grade 12 Diploma or GED.
- Minimum 5 years' experience in the Automotive Service industry.
- Minimum 3 Years Management experience in the Automotive industry.
- Excellent interpersonal and time management skills.
- Ability to adapt to a changing environment and meet deadlines.
- Strong computer skills.
- Clean Drivers Abstract.
- Automotive Technicians License an asset.
- Exceptional communication skills and attention to detail.
- Must have the ability to multi-task and work under pressure.

**Salary**: $110,000.00-$160,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Relocation assistance

Flexible Language Requirement:

- French not required

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

  • Service Delivery Manager

    2 weeks ago

    Yellowknife, Canada Paladin Airport Security Services Full time

    Service Delivery ManagerWe are currently hiring a full-time Service Delivery Manager based out of Yellowknife Airport.Why Paladin?Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. You receive top industry wagesYou have the opportunity to advance and...

  • General Service Manager

    1 month ago

    Yellowknife, Canada Territorial Fuel Sales Full time

    ***: Under general supervision of the President, this position is responsible for the management and support of Territorial Fuel Sales, with operations throughout Northern and Western Canada, based in Yellowknife NT. **RESPONSIBILITIES**: 1. Ensures adherence to and enforcement of policies and procedures as established by Company management. 2. Responsible...

  • Manager, Procurement and Supply Services

    1 week ago

    Yellowknife, Canada City of Yellowknife Full time

    The City of Yellowknife is an inclusive employer offering a dynamic and rewarding work environment that delivers valuable services to our residents. At the City, the diverse backgrounds of our employees help us to create a positive, safe and fun environment for us all. The City is committed to hiring a diverse and skilled workforce that is representative of...

  • Manager Community Banking Services

    4 weeks ago

    Yellowknife, Canada FIRST NATIONS BANK OF CANADA Full time

    **About Us** First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK...

  • Parts & Service Manager (Tel - Yellowknife)

    4 weeks ago

    Yellowknife, Canada Tlicho Investment Corporation Full time

    Tłı̨chǫ Equipment Ltd. (TEL) is a wholly owned subsidiary of the Tłı̨chǫ Investment Corporation and is responsible for the management of leasing and maintenance of all light vehicles and heavy civil equipment used in support of business, construction, and remediation activities throughout the Northwest Territories. The Parts & Service Manager is...

  • Parts & Service Manager (Tel - Yellowknife)

    1 month ago

    Yellowknife, Northwest Territories, Canada Tlicho Full time

    Tłı̨chǫ Equipment Ltd. (TEL) is a wholly owned subsidiary of the Tłı̨chǫ Investment Corporation and is responsible for the management of leasing and maintenance of all light vehicles and heavy civil equipment used in support of business, construction, and remediation activities throughout the Northwest Territories. The Parts & Service Manager is...

  • Parts & Service Manager (Tel - Yellowknife)

    1 month ago

    Yellowknife, Canada Tlicho Full time

    Tłı̨chǫ Equipment Ltd. (TEL) is a wholly owned subsidiary of the Tłı̨chǫ Investment Corporation and is responsible for the management of leasing and maintenance of all light vehicles and heavy civil equipment used in support of business, construction, and remediation activities throughout the Northwest Territories. The Parts & Service Manager is...

  • Site Services Operator

    4 weeks ago

    Yellowknife, Canada De Beers Group Full time

    Company Description **You’ll make it happen** You communicate openly and enjoy being part of a fantastic team with an unwavering commitment to safety. Come and join us working at Gahcho Kué Mine one of the world’s greatest mines. We’re the world’s leading diamond company - a unique luxury business that thrives on the creativity, passion and...

  • Legal Assistant

    2 weeks ago

    Yellowknife, Canada Public Prosecution Service of Canada Full time

    Important messages The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. The Public Prosecution Service of Canada (PPSC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society where everyone feels they belong. All...

  • accounts receivable clerk

    5 days ago

    Yellowknife, Canada Ron's Auto Service Ltd Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years or equivalent experienceWork settingPrivate sectorTasksManage accounts receivablePrepare bank reconciliationsReview on the behaviour with regard to deposits and withdrawals, overdraws, defaults, dishonoured payments and spending patternsCollect payments from...

  • accounts receivable clerk

    2 days ago

    Yellowknife, Canada Ron's Auto Service Ltd Full time

    Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingPrivate sectorTasksManage accounts receivablePrepare bank reconciliationsReview on the behaviour with regard to deposits and withdrawals, overdraws, defaults, dishonoured payments and spending patternsCollect payments from debtorsStore, update...

  • Hotel Food and Beverage Service Manager

    4 weeks ago

    Yellowknife, Canada 4912 N.W.T. Ltd. Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Plan, organize, direct, control and evaluate daily operations - Determine type of services to be offered and implement operational procedures - Balance cash and complete balance sheets, cash reports and related forms - Conduct performance reviews - Cost products and services -...

  • hotel food and beverage service manager

    1 month ago

    Yellowknife, Canada 4912 N.W.T. Ltd. Full time

    Education: College/CEGEPExperience: 2 years to less than 3 yearsTasksDetermine type of services to be offered and implement operational proceduresBalance cash and complete balance sheets, cash reports and related formsConduct performance reviewsCost products and servicesEnforce provincial/territorial liquor legislation and regulationsOrganize and maintain...

  • hotel food and beverage service manager

    1 month ago

    Yellowknife, Canada 4912 N.W.T. Ltd. Full time

    Education: Expérience: EducationCollege/CEGEPTasksDetermine type of services to be offered and implement operational proceduresBalance cash and complete balance sheets, cash reports and related formsConduct performance reviewsCost products and servicesEnforce provincial/territorial liquor legislation and regulationsOrganize and maintain inventoryEnsure...

  • Property Services Coordinator

    1 week ago

    Yellowknife, Canada BGIS Full time

    **REMOTE RETENTION BONUS*** **Who We Are** **Why BGIS?** - Competitive Wages - Northwest Territories Remote Retention Bonus on each pay - Health & Dental Benefits - Paid Vacation Time - Paid Flex & Floater Days - Phone & Computer Provided - RRSP Match Program - Continuing Education & Tuition Reimbursement Program - Employee Assistance Program - Rewards &...

  • Manager , Workforce Management & Capacity Planning

    4 weeks ago

    Yellowknife, Canada Northwestel Full time

    Job Details Description GENERAL ACCOUNTABILITY This position is responsible for providing a centralized service, referred to as the Control Centre, to coordinate, schedule and dispatch installation and repair service orders for all technical Field Services employees in an effective and efficient manner across all regions of Northwestel’s...

  • Senior Corporate Services Officer

    2 weeks ago

    Yellowknife, Canada Government of Northwest Territories Full time

    Job Information Located in Yellowknife and reporting to the Manager, Financial Operations in Yellowknife, the Senior Corporate Services Officer supports the delivery of programs by providing corporate, operational and financial advice to the department management team and program managers. The Senior Corporate Services Officer is responsible for...

  • hotel food and beverage service manager

    4 weeks ago

    Yellowknife, Canada Det'on Cho Bouwa Whee Catering LP Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksOrganize and maintain inventoryEnsure health and safety regulations are followedAddress customers' complaints or concernsProvide customer servicePlan, organize, direct, control and evaluate daily operationsWork Term: PermanentWork Language: EnglishHours: 40...

  • Food Service Supervisor

    2 weeks ago

    Yellowknife, Canada Explorer Hotel, 4825 49 Avenue PO Box 7000, Yellowknife, Northwest Territories, Canada Full time

    Tuesday, January 23, 2024 Job Title: Food Service SupervisorNOC Code: 6311Company: The Explorer HotelAbout Us: The Explorer Hotel, nestled in the heart of Yellowknife, is renowned for providing exceptional hospitality and a unique northern experience. As a leading hotel in the region, we are committed to delivering outstanding service to our guests. We are...

  • Food Service Supervisor

    2 weeks ago

    Yellowknife, Canada Explorer Hotel, 4825 49 Avenue PO Box 7000, Yellowknife, Northwest Territories, Canada Full time

    Tuesday, January 23, 2024 Job Title: Food Service SupervisorNOC Code: 6311Company: The Explorer HotelAbout Us: The Explorer Hotel, nestled in the heart of Yellowknife, is renowned for providing exceptional hospitality and a unique northern experience. As a leading hotel in the region, we are committed to delivering outstanding service to our guests. We are...