Satellite Clerk

**Date**:July 24, 2023***

**Position Title**: Satellite Clerk***

**Department**: Adoption
**Reports to**: Manager, Adoptions
**Classification**: Union

**Rate**:$15.77 - $20.67
**Hours**:Every other Sat 10am-6pm & Sun 12pm-6pm

(14 hrs/bi-weekly)

**DAYS/TIMES OF SHIFTS COULD VARY/CHANGE**
**Start Date**:ASAP

**Closing Date for Internal Applicants**: July 29, 2023
**Closing date for external applicants**: Open until filled

**Position Summary**:
The Satellite Clerk is responsible for placing animals available for adoption at Winnipeg
Humane Society satellite adoption centres, as well as participating in adoption center

events. The Satellite Clerk is responsible for processing all related paperwork, making
on-site visits to satellite centres and monitoring animal’s progress, and all related duties.

**Duties and Responsibilities**:

- Responsible for choosing appropriate animals and readying animals for transfer

to satellite adoption centres, medicating and micro chipping, updating animal
information in Shelter Buddy (shelter software) and processing all related
paperwork and transactions.
- Delivering animals in-person.
- Daily communication with satellite centres to monitor progress and condition of
- animals.- Rotation of animals between satellite centres.
- Daily processing of all completed satellite adoptions and picking up adoption
- fees.- Regular visits to satellite centres to monitor animals and take inventory of animals
- placed at centres.- Ensure regular transfer of documentation from satellites to WHS; contracts and

any written communication.
- Training of satellite staff and volunteers in WHS adoption procedures and

protocol, including cleaning and feeding procedures.
- Facilitate communication between satellites and WHS.
- Communicate to satellites any special events WHS is participating in.
- Participate in events relating to adoptions and satellite centres.
- Communicate professionally and efficiently with other departments as necessary

to fulfill job requirements.
- Act as Adoption Counselor when required.
- Other duties as assigned.

**Standards of Performance**:
1. Efficiency, timeliness and professionalism are demonstrated in the
accomplishment of assigned duties

2. Communicate effectively in all areas, foster high standard of customer service
3. Working effectively with all departments pertinent to satellite adoptions.

**Accountability**:
Directly accountable to the Manager, Adoptions

**Exemplifies Winnipeg Humane Society’s Core Values**:

- We are and always will be humane
- We sincerely respect each other
- We communicate proactively, and we listen
- We are humble, and we are always willing to accept better and new ideas
- We are committed to transparency and accountability

**Participates in creating a thriving Culture of Philanthropy at Winnipeg Humane Society**

**by**:

- Being knowledgeable and supportive of WHS programs
- Sharing their passion for service to animals, people, and our community with our
- guests- Serving as an inspiration to all guests by providing an exemplary level of animal
- care and guest service- Being able to communicate a compelling case for support that demonstrates

the impact of philanthropy on Winnipeg Humane Society

**Authority**:
Authority to perform all assigned duties and responsibilities within established policies
and procedures.

**Interpersonal Relationships**:
Has frequent contact with other W.H.S. staff/volunteers and satellite staff /managers
and maintains professional, courteous relationship with all.

**Qualifications**:

- Grade twelve education
- Mature, responsible individual committed to the goals of The Winnipeg Humane
- Society- Excellent customer service skills and the ability to communicate effectively with
- staff/clients at satellite centres in adoption protocol- Ability to work independently
- Efficiency and organizational skills essential
- Computer literacy in keeping all animals and invoicing current
- Knowledge of animal illnesses and keen observation skills
- Require a valid driver’s license
- Must possess and provide for employer a driver’s abstract, the applicant will be

responsible for all expenses to obtain the document.
- Must be flexible and easy-going, willing to change plane at a moment’s notice.
- Demonstrate the outmost level of professionalism.
- Positive attitude with a knack for problem solving.
- Animal health or sheltering background preferred.

**_Driver’s Abstract_**

Forward your resume and cover letter to:
Attn: Daphne Hee

**NO PHONE CALLS PLEASE**

The WHS is committed to providing accessible employment and ensuring that our

accommodation during the hiring process, Human Resources Services will work with the

individual to meet their needs.

We thank all applicants for their interest, but only those selected for an interview
will be contacted. For more information and other employment opportunities,