Tech Rep Supervisor I

1 month ago

Burlington, Canada SCC UPS SCS, Inc. Full time

**Primary Job Posting Location**:
Burlington, Ontario Canada

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Key Accountabilities**:

- Conduct business in a manner that reflects leadership habits and promotes UPS values of integrity, teamwork, quality and innovation.
- Implement WMS configuration optimization to deliver positive quality and financial results.
- New business implementation support. Participate in new client implementation business requirements gathering sessions. Translate and document contractual and business requirements into WMS configuration requirements to allow IT to configure the system to enable a successful implementation.
- User Acceptance Testing (UAT). UAT planning, oversight and execution. Facilitate user acceptance testing with IT, Operations, Client and internal cross functional teams for material configuration changes, new functionality, and new business implementations.
- Test, and implement new WMS functionality improvement projects & initiatives to deliver positive quality, operational, and financial results.
- Identify business needs and pilot new systems/technologies to support UPS transformation goals
- Design new and improved functionality.

**Skill Requirements**:

- Time management skills including an ability to work in a fast-paced environment, multi-task, manage multiple projects, and meet deadlines under pressure Independent and able to work with limited supervision
- Strong technical aptitude
- Independent and able to work with limited supervision and keen attention to detail
- Excellent interpersonal, written, and verbal communication skills
- Self-directed individual with a keen attention to detail
- Strong problem-solving abilities
- Strong quantitative and verbal reasoning abilities
- Analytical
- Data management skills including information gathering, research, and analysis
- Advanced Excel capabilities are an asset
- Experience with Power BI, SQL, VBA data language an asset
- MS Office suite including but not limited to, Excel, Word, Power Point, Project, Visio
- Motivated to succeed & exceed expectations
- Strong verbal reasoning abilities
- Able to work effectively with others
- Collaborative
- Ability to coach and develop others

**Education and Work Experience**:

- Bachelor Degree from Canadian Accredited Program or international equivalent preferred
- Industrial Engineering
- Management Systems Engineering
- Computer Engineering
- Other disciplines will be considered
- Work Experience: 2+ years preferred

**Other Criteria**:

- **Job Type**: Full-Time / Permanent
- **Workdays**:Monday to Friday (must be able to work ALL 5 days of the week)
- **Shift Hours**:Day shift (must be able to work 40 hrs. per week)
- **Shift Duration**:3-5 hours a day (requires flexibility with Start and Finish time)
- **Work Location**:4156 Mainway Burlington, ON

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