Food and Beverage Supervisor

3 weeks ago


Niagara Falls, Canada Centerplate @ the Niagara Falls Convention Centre Full time

Under limited supervision, this position facilitates functions and events under supervisor’s direction to the highest of professional standards. He/ She will provide high levels of service consistent with Centerplate/Sodexo Live & NFCC Standards, as our goal is to be # 1 in Event Hospitality. Supervise the Food and Beverage team in a positive, professional and productive manner.

**Essential Responsibilities**
- Oversee and assist staff, working “hands on” with events & maintaining visibility on the floor throughout the event.
- Listen to customer concerns and issues, resolve as required.
- Supervision of, training, orientation and discipline of staff in a professional & respectful manner.
- Maintain compliance with all liquor laws and Centerplate standards.
- Maintain inventory management and assist in ordering supplies as directed.
- Plan, direct and communicate with client from beginning to end of event.
- Ensure that standards for health & safety, cleanliness, and sanitization are maintained throughout catering and retail areas.
- Follow Centerplate guidelines when it comes to service i.e., bar and dinner service

**Qualifications/Skills**
- Ability to maintain a pleasant disposition and function efficiently in a fast paced and high-pressure work environment
- Ontario Smart Serve **required, **Safe Food Handling Certificate an asset
- Ability to multitask, organize & prioritize
- Familiar with cash handling, cash register procedures & inventory procedures.
- Ability to communicate and work alongside all departments to ensure a successful guest experience
- Flexibility to work extended or irregular hours including early morning, nights, weekends and holidays

**Other Requirements include but not limited to;**

Ability to work extended hours as required.

**Salary**: $23.50-$25.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Niagara Falls, ON L2G 3Y9: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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