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Sales Manager

4 months ago

London, Canada Century Mill Lumber London Full time

Company Background

Summary

The CML Sales Manager is the public face of the company and is responsible for developing & nurturing excellent relationships with customers on all aspects of lumber sales. The sales representative will report directly to General Manager, Chris Black.

Duties
- Develop and maintain new relationships with customers (including builders, cabinet makers, hobbyists, etc.)
- Develop and maintain excellent staff relationships and a positive and safe team environment in all aspects of work
- Complete sales by handling cash transactions, using Point of Sale system and Quickbooks accounting software
- Manage customer orders by prioritizing and completing proper paperwork
- Maximize customer engagement by collecting contact info and contacting them directly
- Resolve customer complaints quickly while striving for 100% customer satisfaction
- Communicate with office and yard staff regularly to coordinate shop orders
- Monitor inventory levels, notify General Manager when material needs to be re-ordered

Experience and Qualifications
- Prior experience in woodworking and the lumber industry with superior product knowledge is an asset
- Experience with customer relations and sales is an asset
- Experience operating Point of Sale systems and basic computer proficiency is required
- Must have the ability to prioritize tasks, especially during times of peak activity
- Ability to stand, bend, and lift material throughout the work day
- Postsecondary education is preferred

**Qualifications**:

- College or University degree is preferred
- 3-5 years of sales experience would be considered an asset
- Excellent communication skills
- Entrepreneurial mind-set is an asset
- Experience with CRM is an asset
- Proficient with Microsoft Office (excel, word, outlook, etc)
- Understanding of Quickbooks Software would be an asset
- Leadership and teamwork skills

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Profit sharing
- Vision care

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed

Work Location: In person