Dispatcher

3 weeks ago

Toronto, Canada Chair-man Mills Full time

**Chair-man Mills **C**orporation** is a true leader in the event rental business and has earned this reputation through decades of being first-to-market with innovative designs and rental items and by maintaining a commitment to customer relationships that is second-to-none.

**Position Overview**

The Dispatcher is a critical role within our operational centre of excellence. The role contributes to the delivery of our customer service excellence strategy in ensuring that the Company’s 4 mandates of: 100% Complete load, 100% Quality Product, 100% On-Time Performance and 100% Inventory Control & Accuracy are met as indicated in the Essential Job Functions below.

**Schedule**: 3:00 pm - 11:00 pm Saturday to Wednesday with the ability to work irregular hours and or weekends

**Essential Job Functions**
- Cultivates strong relationships with warehouse and logistics staff including Department Managers, Customer Service Reps, Lead Hand, Dispatchers, Order Pickers, Stagers, Drivers, and Customers (internal and external).
- Oversees Drivers and Driver Helpers.
- Monitors current KPIs with respect to inventory control with the target being 100% complete loads, product quality, on-time delivery and pick-ups.
- Ensuring POR Dispatch module is up-to-date.
- Assess Drivers and Helpers daily to meet and exceed performance standards including customer expectations / standard, driving performance and fleet maintenance.
- Ensures that the Drivers are following all practices deemed essential by the provincial and federal government and the Manager at specific location.
- In collaboration with the Manager, conducts performance scorecard reviews for each Driver and Helper on a quarterly basis.
- Conducts load calculations and routing knowing daily where we stand against capacity. Ensures that loads and routes are completed daily and in advance according to order volume and size. Assigns loads to vehicles Drivers and Helpers accordingly.
- Prioritizes work, runs based on urgency and importance.
- Provides delivery crews with information about orders, traffic, obstacles, and requirements.
- Ensure that trucks are in good condition when they are received or returned.
- Consults with and cultivate strong relationships with internal customers, stakeholders, and external customers to address questions, problems, and requests for service or equipment.
- Enter data in computer system and maintain logs and records of calls, activities, and other information.
- Records, answers, reconciles and / or files customer requests, expenses, inventory, and other dispatch information.
- Has strong working knowledge of the warehouse layout and product knowledge.

**Behavioural Competencies**
- Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
- Teamwork: Working collaboratively with others to achieve organizational goals.
- Customer Centricity: Providing service excellence to both internal and/or external customers.
- Initiative: In dealing with different situations proactively seizes opportunities.
- Results Focus: Focuses efforts on achieving high quality results.
- Fostering Communication: Listens effectively with a wide range of audiences, remain non-confrontational and promote dialogue while building consensus.
- Exemplifying Integrity: Treats others fairly and respectfully.
- Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.
- People Leadership: Assuming a leadership role in helping others achieve excellent results.
- Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond.
- General Interpersonal Skills: an ability to remain calm, influence without authority.
- Agile and adaptable to different situations.

**Experience and Qualifications**
- Two years’ experience as a Dispatcher (preferred).
- Knowledge of company products considered an asset
- WHMIS / Safety Awareness Certified.
- Working knowledge of MS Office (required) and Point of Rental Software (strongly preferred).
- Demonstrated ability to embrace and learn new workflows and technology. Ability to work flexible schedule that includes evenings, weekends, and holidays.
-

**Other Skills/Abilities**
- Can positively deal with demanding timelines and stressful situations
- Willing to work irregular and/or long hours

  • Dispatcher

    2 days ago

    Toronto, Canada Altis Recruitment Full time

    Our client is seeking a dispatcher, as a Dispatch Coordinator, you will play a critical role in ensuring the smooth and efficient operations. You will be responsible for coordinating the scheduling and dispatching of our services while maintaining a high level of customer satisfaction. Roles and Responsibilities Swiftly respond to client inquiries and...

  • Dispatcher

    1 day ago

    Toronto, Canada Altis Recruitment Full time

    Our client is seeking a dispatcher, as a Dispatch Coordinator, you will play a critical role in ensuring the smooth and efficient operations. You will be responsible for coordinating the scheduling and dispatching of our services while maintaining a high level of customer satisfaction. Roles and Responsibilities Swiftly respond to client inquiries and...

  • Dispatcher

    3 weeks ago

    Toronto, Ontario, Canada GoFor Full time

    Salary: General Summary:Reporting to the Team Lead, Dispatch, the Dispatcher will be responsible for effectively and efficiently dispatching inbound delivery requests to our drivers in order to meet or exceed the customer SLA. Dispatchers will proactively and effectively communicate to customers and drivers while an order is in progress to be completed....

  • Dispatcher

    1 day ago

    Toronto, Canada Altis Recruitment Full time

    Our client is seeking a dispatcher, as a Dispatch Coordinator, you will play a critical role in ensuring the smooth and efficient operations. You will be responsible for coordinating the scheduling and dispatching of our services while maintaining a high level of customer satisfaction.Roles and Responsibilities Swiftly respond to client inquiries and arrange...

  • Dispatcher

    3 weeks ago

    Toronto, Canada GoFor Full time

    Salary: General Summary:Reporting to the Team Lead, Dispatch, the Dispatcher will be responsible for effectively and efficiently dispatching inbound delivery requests to our drivers in order to meet or exceed the customer SLA. Dispatchers will proactively and effectively communicate to customers and drivers while an order is in progress to be completed....

  • Dispatcher

    3 weeks ago

    Toronto, Canada Ontario Redimix - A CRH Company Full time

    Job ID: 494081  Work Type: Full Time Permanent  Ontario Redimix, A CRH Company is currently hiring a Dispatcher to join  their growing team! Who we are Recognized as one of Greater Toronto's Top 100 Employers, Ontario Redimix has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways,...

  • Dispatcher

    7 days ago

    Toronto, Canada Provincial Smart Home Services Full time

    **Company Review**: _Provincial Smart Home Services _is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. A HVAC dispatcher is responsible for coordinating and dispatching HVAC (Heating, Ventilation, and Air Conditioning) technicians to...

  • Dispatcher

    7 days ago

    Toronto, Canada Patron Career Staffing Full time

    Job Description: - scheduling drivers to pick up shipments and packages or deliver goods. - Customer communication on freight specifics, delivery or pickup windows, and special handling needs. - preparing predetermined itineraries and allowing for necessary route modifications. - creating goods bills and invoices, as well as delivery documentation. -...

  • Dispatcher

    5 days ago

    Toronto, Canada FIZZ CONCEPT SERVICES INC Full time

    **About us** We are professional, agile, innovative, and our goal is to To be one of the best Transportation company providing excellent services to clients. Our work environment includes: - Growth opportunities - Work-from-home days Ready to dispatch personnel and equipment in a timely and efficient manner, as well as providing customer service and...

  • Dispatch Operator

    6 days ago

    Toronto, Canada Paragon Security Full time

    **Why Paragon?** - Paragon Security, Canada’s largest family-owned security company, is uniquely designed to ensure our guards succeed. Your success is our success. **Benefits**: - Competitive pay - Career advancement opportunities - Continuous support from a Career Centre representative to ensure success - Life, Medical, Dental and Vision Insurance -...

  • Assistant Chief Dispatcher

    4 weeks ago

    Toronto, Canada Sunwing Travel Group Full time

    **Join us in making vacation dreams come true!** Are you searching for a fun, passionate, travel loving team? -Sunwing has the EPIC work culture you have been searching for. We are currently looking for an **Assistant Chief Dispatcher** ***to join us in making vacation dreams come true. As the **Assistant Chief** **Dispatcher** ***you have the...

  • Dispatcher

    3 days ago

    Toronto, Canada Groupe Intersand Full time

    **We are looking for a Dispatcher !** - **If you want to contribute to the success of a growing Canadian company by playing a central role for the manufacturing teamWe have a position for you! **_ - **Summary of main functions **_ - Coordinate and manage the receiving, shipping, handling of all materials and finished products from the plant ; - Optimize the...

  • Flight Dispatcher

    7 days ago

    Toronto, Canada Porter Airlines Inc. Full time

    Job Summary: A dispatcher, qualified as per CAR section 705.110, is assigned the responsibility of exercising safe and efficient operational control over Porter Airlines Inc. flights in conjunction with the pilot-in-command. Duties & Responsibilities: A Dispatcher, qualified as per CARs section 705.110, is assigned the responsibility of exercising safe and...

  • Flight Dispatcher

    5 days ago

    Toronto, Canada Porter Airlines Inc. Full time

    Job Summary: A dispatcher, qualified as per CAR section 705.110, is assigned the responsibility of exercising safe and efficient operational control over Porter Airlines Inc. flights in conjunction with the pilot-in-command. Duties & Responsibilities: A Dispatcher, qualified as per CARs section 705.110, is assigned the responsibility of exercising safe and...

  • dispatcher, trucks

    2 weeks ago

    Toronto, Canada TOPNOTCH DISPOSAL SERVICES INC Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksEnsure accuracy of completed time sheets, payroll and other summariesEnsure proper functioning of equipmentMaintain work records and logsMonitor personnel workloads and locationsAdvise vehicle operators of traffic and other problemsAssist with maintenance of...

  • Dispatch Supervisor

    4 days ago

    Toronto, Canada Lange Full time

    Are you experienced in dispatching and operations, looking for a reputable, stable company with supportive management who will value what you bring to the organization? Join our team! Due to growth, Lange Transportation is seeking an exceptional, self-motivated individual with great work ethic, to deliver efficient and high quality customer experiences as...

  • Dispatch Lead

    4 weeks ago

    Toronto, Canada Chair-man Mills Full time

    **Position Overview** The Dispatcher Lead is a critical role within our operational center of excellence. The role contributes to the delivery of our customer service excellence strategy in ensuring that the Company’s 4 mandates of: 100% Complete load, 100% Quality Product, 100% On-Time Performance and 100% Inventory Control & Accuracy are met as...

  • dispatcher, trucks

    2 weeks ago

    Toronto, Canada TOPNOTCH DISPOSAL SERVICES INC Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEnsure accuracy of completed time sheets, payroll and other summariesEnsure proper functioning of equipmentMaintain work records and logsMonitor personnel workloads and locationsAdvise vehicle operators of traffic and other problemsAssist with maintenance of communications...

  • Flight Dispatcher

    5 days ago

    Toronto, Canada Porter Airlines Inc. Full time

    Job Summary: A dispatcher, qualified as per CAR section 705.110, is assigned the responsibility of exercising safe and efficient operational control over Porter Airlines Inc. flights in conjunction with the pilot-in-command. Duties & Responsibilities: A Dispatcher, qualified as per CARs section 705.110, is assigned the responsibility of exercising safe and...

  • Flight Dispatcher

    3 days ago

    Toronto, Canada Porter Airlines Inc. Full time

    Job Summary: A dispatcher, qualified as per CAR section 705.110, is assigned the responsibility of exercising safe and efficient operational control over Porter Airlines Inc. flights in conjunction with the pilot-in-command. Duties & Responsibilities: A Dispatcher, qualified as per CARs section 705.110, is assigned the responsibility of exercising safe and...