Patient Ambassador

Interior Health is committed to supporting the great efforts of our health care professionals due to COVID-19. In preparation for this challenging time, we are seeking Patient Ambassadors throughout the Interior Health region.

Hours of work are: 08:00 to 16:00

This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.

This position performs a variety of clerical duties such as:

- Identifies if a visit is essential by communicating with all people who present at points of entry for the assigned entrance or site by following the script and documentation provided for the role.
- Explains Interior Health entrance restrictions as required and asks self-assessment questions.
- Provides direction to essential patients and the public regarding the locations of various departments and services.
- Follows established communication channels to raise concerns to site leadership.
- Cultivates as safe an environment as possible for those entering the facility, while still adhering to infection prevention protocols and directions, violence prevention, and cultural safety training.
- Maintains records on visitor admissions as assigned.
- Performs other related duties as assigned.

Education, Training and Experience:
Grade 12, one year recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities:

- Ability to communicate effectively, both verbally and in writing.
- Ability to work effectively with others.
- Ability to organize work.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.

**ONLY QUALIFIED CANDIDATES WILL BE CONTACTED.**

We invite applicants to self-identify as First Nation, Métis or Inuit within cover letters and/or resumes.