Service Technician

3 months ago

Peterborough, Canada Sublime Environmental Full time

Position Description: Service Technician

Sublime Environmental is seeking a Service Technician to join our dynamic and growing team. This role offers a broad range of responsibilities with opportunities for growth. Reporting directly to the Manager, you will play a key role in managing service and processes, including electrical and mechanical troubleshooting, equipment service and repair, quality control testing, and assisting with commissioning and production. This is a role that is predominantly "on the road". Most service work will be performed on client sites across the GTA and Ontario with potential for out of province work.

Qualifications:

- Troubleshooting and servicing advanced water treatment equipment is an asset.
- Electrical background and experience required.
- Experience with Automation HMI/PLC and/or 4-20mA instrumentation is an asset.
- Plumbing background and experience is an asset.
- Able to read electrical and mechanical drawings.
- Experience with gas and liquid pumps is an asset.
- Proficient in the use of tools, including multimeters (required).
- Capable of mechanical assembly and plumbing.
- Ability to manage multiple projects with mínimal oversight.
- Must supply own standard tools (specialized tools supplied by company).
- Physical demands include bending, pushing, pulling, and lifting up to 50 lbs.
- Must hold a valid driver’s license.
- Must have, or be able to obtain, a passport.
- Must have reliable transportation for onsite work.
- Ability to work a flexible schedule when required.
- Post-secondary education, preferably in a relevant field.
- 3-5 years of experience required.
- Excellent verbal and written communication skills.

**Responsibilities**:

- Provide troubleshooting and service support to systems, clients, partners, and the team.
- Provide quality customer service
- Build and test machinery (QA/QC) in the factory.
- Perform onsite installations, commissioning, troubleshooting, and service at customer locations.
- Train system operators, maintenance personnel, partners, and supervisors to operate, set up, and maintain equipment.
- Facilitate the growth of a service program, including establishing a support network.
- Provide technical feedback on system design for production.
- Maintain a system technical database.
- Respond promptly to client service issues.
- Contribute to technical training literature and documents.
- Help define and achieve continuous improvement in the company’s processes and execution.
- Establish service plans and preventative maintenance schedules with clients.
- Follow and establish communication procedures, prepare and submit work orders, expense reports, and service reports for internal and client use.
- Train team members as required.
- Other duties as assigned.

Perks of the Job:

- Competitive salary
- Benefits package (coming 2025) will be including dental, medical, vision, and prescription coverage
- Mileage and expense compensation
- A great team and atmosphere
- Ability to make a difference and job growth potential
- Travel

Sublime Environmental, based in Peterborough, Ontario, focuses on environmental friendly systems utilizing ozone technology. This technology treats even the worst contaminants naturally. Sublime designs, builds, and services water treatment systems ranging from 4 GPM to over 4000 GPM for remote communities, industries, food processing, drinking water, wastewater, and more. We also engage in research projects, consulting, and product optimization.

Our company now has projects, systems, and dealers across the country and around the world in various markets, with continued year-over-year growth. We are looking for a dedicated individual to join our team and help accelerate growth while enhancing operations.

Pay: $28.00-$35.00 per hour

Expected hours: 30 - 60 per week

Additional pay:

- Bonus pay
- Overtime pay

**Location**:

- Ontario (preferred)

Work Location: On the road

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