Host/hostess

1 week ago


Bedford, Canada The Sou'Wester in the City. Full time

**Overview**

**Duties**
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Communicate effectively with guests regarding wait times and menu offerings.
- Assist in maintaining a clean and organized front-of-house area.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Collaborate with the serving staff to ensure timely service and guest satisfaction.
- Handle customer inquiries and concerns with a focus on excellent customer service.
- Utilize POS systems for managing reservations and guest information.

**Experience**
- Previous experience in hospitality, particularly in hotel or restaurant settings, is preferred.
- Strong communication skills, both verbal and written, to interact effectively with guests and team members.
- Familiarity with food service operations and guest services will be advantageous.
- Demonstrated ability to maintain a positive attitude in a fast-paced environment.
- Knowledge of phone etiquette to manage incoming calls professionally.

Join our team as a Host/Host where your contributions will help create memorable dining experiences for our guests

**Job Type**: Part-time

Pay: $15.25 per hour

Expected hours: 12 - 20 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Evening shift

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2024-12-16
Expected start date: 2024-12-15


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