Warehouse Supervisor

4 days ago

Richmond, Canada NIPPON EXPRESS CANADA Full time

**Company Overview**

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for our success. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design.

**Job Summary**

The Warehouse Supervisor is responsible for overseeing a wide variety of activities including shipping/receiving and storing products and maintaining inventory and associated records. Work force management responsibilities include training, planning and assigning daily work.

**Duties and Responsibilities**
- Monitor daily operations and allocate staff as needed to ensure all deadlines are met
- Provide supervision to the reception, handling, distribution and storage of all freight, product and supplies that come in and out of the warehouse
- Handle customer correspondence and respond to their instructions in timely manner
- Track and maintain KPI performance
- Instruct Warehouse/Distribution staff to ensure all production orders are shipped to customers in a timely manner in adherence to delivery schedules
- Assist maintenance of strict control over inventory levels and ensure that all transactions are properly documented in accordance with company SOPs
- Assist in the development and enforcement of corporate policies regarding security and safety in order to maintain a safe working environment
- Oversee a team of warehouse employees, including delegating, training, coaching, and planning
- Provide leadership by establishing clear expectations and demonstrating high standards of work practices
- Manage inventory control processes by using Warehouse Management Systems
- Maintain open lines of communication between management, staff, and customers in a respectful, effective and professional manner
- Making sure business expenses are captured and reported to accounting
- Monitor billing processes by ensuring invoices are executed into operating systems and sent to customers in a timely fashion
- Adhere to all company policies, procedures, objectives and business ethics
- Practice safe warehouse procedures, identify potential hazards, and recommend improvements where necessary
- Report any work-related injuries or accidents to Manager
- Focus and strive for a process of continual improvements for all warehouse functions
- Maintain warehouse in a neat, orderly and efficient fashion
- Various other tasks as may be required

**Qualifications**

Minimum 2-3 years of direct work experience in a warehouse or supply chain position
- Direct working knowledge of operations, warehouse management, and transportation management
- Direct knowledge of WHMIS and other safety systems
- Basic knowledge of Microsoft Office products, including Excel and Word
- Strong knowledge of warehouse documentation
- Ability to interpret and act upon complex instructions
- Solid project management skills are essential
- Strong written and verbal skills to communicate with all levels of the organization and its executive team
- Strong quantitative and critical thinking skills
- Team leadership and teambuilding abilities
- Ability to safely operate a fork-lift or other cargo moving machinery
- Ability to remain calm in stressful situations, work under pressure and meet deadlines
- Ability to physically handle items of variable weight, up to 50lbs

**Educations/Certifications**
- High School Diploma or greater
- Forklift Certificate
- WHMIS training
- TDG Certificate is an asset

***What We Offer**
- Health Benefits (Medical, Dental & Vision Coverage)
- RRSP/DPSP Plan with company matching
- Paid Time Off (vacation & sick time)
- Opportunities for career growth and skill enhancement

**_
We thank all applicants for their interest in a career with Nippon Express. Please note only those who are selected for further consideration will be contacted for an interview._**

**_
Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation._

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