Supervisor, Access and Flow

5 months ago

Greater Sudbury, Canada Health Sciences North Full time

**Supervisor, Access and Flow X5**
**Temporary Full-Time**

**Join Northeastern Ontario’s Health Care Leaders**
- A dynamic and growing health care environment awaits you in Sudbury, Ontario. Surrounded by provincial parks and with 330 lakes, Greater Sudbury has over 165,000 residents and is a rich mix of urban, suburban, rural and wilderness environments that offer something for everyone. Just a one hour flight or four-hour drive north of Toronto, here you will experience the balance of a supportive and challenging career environment and a comfortable and affordable lifestyle, right in the heart of Northern Ontario’s largest city._

Health Sciences North (HSN) is seeking innovative leaders for the five positions of Supervisor, Access and Flow to provide support to the flow of patients in and out of HSN beds, and provide weekend management support on other issues as required.

If you enjoy working in a fast-paced, team environment and are looking for a rewarding career opportunity, you are encouraged to view the full job description on the HSN Careers Website

We offer competitive salary and vacation, extended health and dental benefits, and relocation allowance to assist with moving expenses.

We also offer Healthcare of Ontario Pension Plan (HOOPP) All employees are eligible to join immediately upon hire. HOOPP is a defined benefit pension plan, and one of the leading pension plans in Canada. HOOPP is a multi-employer pension plan, meaning it can be transferred between many organizations in the province. HOOPP is currently offered in over 600 organizations in Ontario. For every dollar an employee contributes to HOOPP, the employer (HSN) contributes $1.26, meaning the plan is 55% funded by the employer, and 45% funded by the employee.

We also provide support through our Employee and Family Assistance Program (EFAP), which is available for all HSN staff and family members regardless of status, position, affiliation, etc.

**KEY FUNCTION**:
Provide support to the flow of patients in and out of HSN beds, and provide weekend management support on other issues as required.

**REPORTING**:
Under the general direction of the Manager, System Transformation.

**DUTIES**:

- Plan, organize, direct, and evaluate the operation of the Bed Allocation department.
- Monitor the flow of patients in and out of HSN beds daily, and oversee the appropriate placement of patients.
- Identify patient flow delays and opportunities, and work with Clinical Managers, Clinical Leaders, and Charge Nurses to eliminate delays.
- Chair the daily morning bed report and work with various programs to develop a bed plan.
- Work with inpatient departments to establish individual plans for patients that need to be transferred within HSN or to external facilities for treatment.
- Oversee the use of HSN’s non-urgent patient transportation services daily.
- Communicate daily with the City of Sudbury’s Emergency Medical Services (EMS) Platoon Chief and Central Ambulance Communications Centre (CCAC) dispatches pertaining to HSN calls.
- Assist the Bed Allocation Clerks with patient placement issues or staffing issues.
- Communicate the bed status within HSN as required.
- Communicate with external partners to support the units with patient discharges as required.
- Monitor bed availability and liaise with the Emergency Department (ED) to prioritize patient placement based on Length of Stay (LOS) and HSN’s current bed management policy.
- Identify and implement patient flow and bed management strategies.
- Discuss bed management strategies with the Associate Vice President or on-call administrators.
- Implement process improvement initiatives based on lean principles to encourage efficient utilization of HSN resources.
- Develop and implement policies and procedures for HSN’s bed management, and recommend adjustments as required.
- Assume fiscal accountability of the departmental operation according to approved budget.
- Manage human resources which include: recruitment, selection and training.
- Guide, motivate, monitor and supervise staff, develop standards of performance, evaluate performance and make recommendations on disciplinary action as required.
- Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.
- Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
- Participate in the accreditation process and work to ensure that the program and HSN achieve, maintain and continually improve upon their accredited status.
- Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
- Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
- Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incid

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