Security Technician
2 months ago
Job Title: Home Automation Technician
Location: Ottawa and surrounding areas
Company: Concept
**Job Type**: Full-Time
Experience: Minimum 10 years
About Us:
Concept is a leading provider of home automation and smart technology solutions. We specialize in designing and implementing cutting-edge systems for our clients to enhance their homes or businesses' security, convenience, and entertainment. With a strong presence in both residential and commercial markets, we are committed to delivering innovative solutions that transform living and working spaces with state-of-the-art technology.
**Job Description**:
Key Responsibilities:
- Pre-wiring various residential and commercial spaces, both finished and unfinished.
- Install, configure, and maintain home automation systems, including alarm systems, access control, CCTV cameras, audio and video distribution, and home theaters.
- Program and integrate smart devices and control systems to ensure seamless operation.
- Diagnose and resolve technical issues related to home automation systems, ensuring a high level of customer satisfaction.
- Collaborate with clients to understand their specific needs and preferences, providing expert advice and solutions.
- Keep up-to-date with the latest industry trends and technologies to provide innovative and effective solutions.
- Create and maintain documentation for system installations, configurations, and maintenance procedures.
Qualifications:
- Excellent driving record with a valid driver's license.
- Minimum 10 years of experience.
- Strong knowledge and proficiency with various automation, security, and networking platforms, including but not limited to Control4, Elan, Lutron, Kantech, Bosch, Lenel, Genetec, DSC, Qolsys, Paradox, 2GiG, TP-Link, Ubiquiti, Microtik, Grandstream, Polycom, etc.
- Proficiency in programming and configuring various smart devices and control systems.
- Proficiency with various networking equipment and the ability to create and maintain computer networks, subnets, VLANs, etc.
- Exceptional problem-solving skills and the ability to troubleshoot complex technical issues.
- Excellent communication and customer service skills.
- Strong attention to detail and a commitment to delivering high-quality work.
- Industry certifications (e.g., CEDIA, CompTIA, or relevant manufacturer certifications) are a plus.
Personal and Professional Qualities:
- Professional and well-groomed appearance.
- Strong customer service skills.
- Effective communication skills.
- Motivated and team-oriented with strong work ethics.
- Willingness to provide employment references upon request.
- Flexibility to work evenings or weekends when required (infrequently).
- Enthusiastic and honest.
- Positive attitude and high motivation.
- Customer service-oriented.
- Strong written and verbal communication skills, with English as an essential requirement and French as an asset.
- Willingness to take responsibility, learn from mistakes, and make necessary improvements.
How to Apply:
Join our team and be part of an exciting industry that is shaping the future of home technology
Application Deadline: November 30, 2023
**Salary**: $20.00-$35.00 per hour
**Benefits**:
- Dental care
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- technician: 10 years (preferred)
Work Location: In person
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