Desktop Claims Adjuster

4 weeks ago

Laval, Canada ClaimsPro LP Full time

Company:
ClaimsPro LP

Desktop Claims Adjuster - National Accounts / Expert En Sinsitre Interne (Laval, QC)

EXPERT EN SINSITRE AUTOMOBILE INTERNE

Nous cherchons actuellement à ajouter un expert automobile (1 à 3 années d'expérience) à notre équipe

Pourquoi devriez-vous envisager une carrière avec IndemniPro? Nous sommes fiers de nos employés et cela montre:

- Vous ferez partie d'une équipe de plus de 700 experts en sinistre indépendants à travers le Canada.
- Votre carrière peut évoluer vers d’autres genres de réclamation, vers la gestion de succursales à travers le Canada ou vers de nouveaux rôles - le ciel est la limite.
- Vous travaillerez sur le logiciel de pointe _EspaceRéclamations_, conçu par un expert pour les experts et maintenu moderne avec notre équipe interne de programmeurs et de développeurs.
- Votre charge de travail est dirigée par des cadres supérieurs et des employés chargés du développement des affaires d'un océan à l'autre.
- Vous aurez droit à une multitude d'avantages tels que le remboursement des frais d'études, le remboursement des frais annuels rattachés à vos permis d’expert, des programmes de mentorat et un régime d'assurance-maladie et dentaire à prestations flexibles qui vous permet de personnaliser votre couverture.
- Opportunité d’obtenir votre permis d’expert en sinistre dans toutes les provinces canadiennes.
- Si vous ne désirez pas travailler de la maison à temps plein, notre bureau local vous accueillera, vous fournira un bureau agréable, des collègues sympathiques et un endroit pour développer votre carrière.

Résumé du rôle

Nous cherchons présentement à ajouter un expert automobile à notre équipe des Comptes Nationaux Un permis d’expert valide au Québec est requis.

L'expert indépendant ajuste activement les sinistres tout en veillant à maximiser les opportunités de développement commercial.

Responsabilités:

- Contact et suivi rapides avec les assurés et les réclamants.
- Enquêter sur la cause et faire rapport aux clients avec des recommandations solides.
- Tout au long du processus de réclamation, fournir un service à la clientèle de haut niveau aux clients et aux assurés.
- Exécuter les tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Compétences requises pour réussir:

- Proactif dans la recherche de résolutions, avec un sentiment d'urgence et de réactivité.
- Compétences analytiques efficaces, y compris l'identification des dynamiques de cause à effet.
- Capable de tirer des conclusions valables et de les communiquer efficacement.
- Capacité à gérer la pression avec calme, en particulier lors de conflits et de situations difficiles.
- Doit avoir des compétences relationnelles avec un parti pris pour établir des relations avec sa propre équipe et les parties prenantes des réclamations.
- Maîtrise des ordinateurs et de la technologie actuelle
- Compétences orales efficaces, y compris l'écoute, les entretiens, la négociation, etc.; Doit être capable de fléchir le style approprié au public.
- Excellentes compétences en service à la clientèle et veille à ce que toutes les demandes soient traitées efficacement et en temps opportun.
- Le bilinguisme (français et anglais) est un atout majeur dans le département des comptes nationaux.

Environnement/Conditions de travail

AUTOMOBILE CLAIMS ADJUSTER (DESKTOP)

We are currently looking to add an adjuster (1 to 3 years experience) to our team

Why should you consider a career with ClaimsPro? We are proud of our people, and it shows:

- You will be part of a team of over 700 independent adjusters from across Canada.
- Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
- You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
- Your claims load is driven by senior executives and business development staff from coast to coast.
- You will be entitled to a multitude of benefits such as education fee reimbursement, reimbursement of your annual license(s) renewal; mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
- Opportunity for you to obtain your claims adjuster license in all Canadian provinces.
- If you do not want to work from home, our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit

or

to learn more.

Role Summary

We are currently looking to add an automobile clai

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