Part Time Customer Service Reservation Agent
1 month ago
**Location**:461 Century St, Winnipeg, Manitoba R3J1J9 Canada
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
**Reservation Manager Agent Responsibilities**:
- Assist with calls from and to customers.
- Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
- Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
- Assist with the Company’s U-Box portable storage product.
**Minimum Qualifications**:
- High school diploma or equivalent
- Proficient in customer service, time management and multitasking
**Job Type**: Part-time
Part-time hours: 15-25 per week
Schedule:
- Weekend availability
**Experience**:
- Customer service: 1 year (required)
- Call center: 1 year (required)
- Multi-line phone systems: 1 year (required)
Work Location: In person
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