Programming & Social Media Manager

2 weeks ago


Montréal, Canada Jewish Public Library Full time

**POSITION OVERVIEW**

**PROGRAMMING**:
**SOCIAL MEDIA**:
**MAIN PROGRAMMING TASKS**:

- Collaborate with JPL staff, authors, artists, and partner cultural institutions to organize events.
- Establish and maintain relationships with artists’ managers, publishers, and film distributors.
- Provide stewardship and event updates/reports to major donors, where appropriate.
- Draft, distribute and maintain contracts/letters of agreement.
- Manage event budgets, from preliminary estimates to completed budgets for reporting.
- Work with the Director of Development to allocate endowment funds to support appropriate programs.
- Oversee event logistics including venue coordination, setup, vendors, recruit and manage event volunteers, and staffing.
- Oversee travel logistics including booking flights, hotels, and car service when necessary.
- Work with the marketing department to create marketing assets and timelines.
- Complete post-event reports to evaluate program effectiveness (including post-event surveys).
- Create and manage event listings on JLive.
- Create donor reports after each event for the donor department to record and send acknowledgment/ report letters.
- Create marketing reports with category and language to import to MailChimp.
- Manage evening adult programming, including program selection, registration, materials sourcing, participant communication, and day of check-in.
- Provide customer service in person and over the phone if needed, to those needing assistance with purchasing tickets or information about upcoming programs.
- Coordinate various program committee meetings and activities (Main Program Committee, Yiddish Committee, Hebrew Committee, and any other committees, if need it be).
- Take minutes at cultural committee meetings, when appropriate.
- Process and maintain a record of all purchase orders related to events.
- Field program suggestions appropriately.
- Organize logistics for the Annual General Meeting following the timeline and checklist.
- Maintain event waitlists and reach out if/when programs become available.
- Assist staff in the Norman Berman Youth Space to coordinate special youth events (ASL story time as part of the NDG grant, Calligram Creations, etc.).

**MAIN SOCIAL MEDIA TASKS**:

- Develop and implement social media content for each JPL program and event throughout the year with all speakers and guest artists
- Create, maintain, and grow new and existing social networks, including Twitter, LinkedIn, Pinterest, YouTube, FourSquare, Instagram, Google+, Facebook, and others
- Create, develop and manage company blog and editorial calendar that aligns with JPL programs and events
- Monitor social media progress using web analytic tools
- Incorporate optimization strategies, analyze data, and research the best ways to increase traffic
- Review the success of campaigns and develop ways to improve
- Plan paid social media advertising strategies and budgets, in coordination with the Marketing, Communication and Lifelong Learning Director
- Secure digital media partnerships
- Resolve customer issues through social media
- Create engaging written and visual content for blog
- Research new media platforms, trends, and industry opportunities
- Provide feedback from social media trends and research
- Write effective, concise copy for multiple platforms, websites, and social networks

And any other tasks given from time to time by the Executive Director.



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