Technical Specialist

3 weeks ago

Canada Intertek Full time

**THE COMPANY**

In a world where a company’s success depends on its reputation for quality, safety, and socially responsible products and processes, Intertek employees make a difference. Whether it’s testing in the lab or field, engaging with customers, or helping our operations run smoothly, every role is essential to delivering Total Quality Assurance to our customers.

The Business Assurance group of SAI Global / Intertek provides a full range of business process audit and support services, including management systems certification, custom supplier audits and training. Our range of services helps to ensure customer management systems are optimized to facilitate successful growth

**_Our Value Proposition - We offer: _**
- Competitive salary and benefits package including paid time off, medical, dental, vision, life, disability, and RRSP with company match
- A flexible work schedule & the ability to work from home
- Opportunities for growth through training and experience
- Tuition reimbursement is available in an applicable field

**Technical Specialist**

**Job Scope and Accountabilities**:
The Technical Specialist will serve as support for the Food Programs team to ensure compliance and that all client expectations are met for all unaccredited custom and 2nd party programs. This opportunity includes working directly with the Food Program team, Auditors, Key Account Managers, Technical Team and Clients.

**Key Responsibilities**:

- Ensuring reception of audit reports and performing technical reviews for all required programs, ensuring to meet client KPIs
- Reviewing and approving Corrective Action Plans for programs requiring corrective action management in alignment with client requirements
- Monitoring of the food recall inbox and completing investigations to ensure satisfactory closure of recalls as per CPO and client requirements
- Assisting in new program development, program updates and training material creation
- Participation in team meetings
- Conducting Food Safety audits and witness audits, as required
- Attending client meetings, as required
- Other tasks, as assigned

**Qualification and Experience Required**:

- BSc. in a relevant scientific field
- Minimum of 5 years’ experience in Food Manufacturing, Quality Assurance and/or Food Safety Management Systems
- Experience in a variety of food manufacturing fields or the ability to understand, learn and relate to a variety of industries and customer needs
- Strong knowledge of Food Safety Regulations for Canada and the USA
- Experience in auditing custom programs (a minimum of 2 years)
- Computer proficiency and ability to learn new systems
- Certification as Lead Auditor (preferred)

**Other requirements**:

- Excellent interpersonal, written and verbal communication skills in English (Spanish or French is considered an asset)
- Proven problem solving capabilities and ability to think out-side the box
- Self-motivated, team player with strong organizational skills
- Have sound judgement and analytical skills

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

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