Front Desk Agent

Overview:
**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently
- Answer phone calls and provide accurate information to guests
- Handle guest requests and resolve issues promptly
- Process payments and maintain guest accounts
- Assist with reservations and room assignments
- Maintain a tidy and organized front desk area

**Requirements**:

- Previous experience in a hotel or hospitality setting is preferred
- Strong phone etiquette and communication skills
- Proficiency in using front desk software and phone systems
- Excellent customer service and problem-solving abilities
- Flexibility to work various shifts including evenings, weekends, and holidays

**Job Types**: Full-time, Part-time

Pay: $16.00-$17.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person