Manager, Corporate Safety Assurance and Compliance

3 weeks ago

Toronto, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

Reporting to the Director, Ground Safety Assurance and Compliance, the Manager, Safety Assurance and Compliance - Cargo is a critical CSEQ Manager responsible for the oversight of safety, risk, quality and regulatory compliance in the Cargo operations. The incumbent will be responsible for the oversight and assurance of required Cargo operations (including third party contracted ground service providers) safety initiatives with a specific focus on the review of existing and proposed Cargo Handling and Safety policies, procedures and actions, along with identifying threats, adverse trends, risks, hazards and best practices in order to ensure the continuous improvement of the Air Canada SMS. This Manager will offer regional expertise, oversight and verification for ground safety activities and will serve the CSEQ branch in achieving its various safety initiatives.

**Key Functions**:

- Work with CSEQ and Cargo staff to manage ground safety reports and hazards as required, ensuring safety investigations are conducted appropriately and safety issues in all operational arenas are addressed with appropriate preventative strategies implemented.
- Develop and implement appropriate protocols and practices to receive, review, validate, process, investigate, and finalize cargo safety reports, observations and hazard submissions.
- Provide oversight to safety work and ensure SIMS tasks are properly completed and where required, appropriate follow-up activities are documented and assigned.
- Conduct verification activities to identify, analyze and investigate cargo safety hazards and latent risks. Direct and manage activities to complete proper risk assessment of Cargo and ground safety issues where required.
- Serve as the SIMS system expert for the cargo safety modules. Develop and provide training and counsel for managers and staff as requested by Cargo Branch Senior Management. Train Cargo operations staff regarding the use of SIMS and prepare annual refresher activities to enhance CSEQ software knowledge.
- Develop complex reports, data trends and research reports to address regional Issues and share this information across the Cargo Environment.
- Manage complex studies and support requests for safety data from a range of clients including Branch Managers, Business Intelligence and Executive Management.
- Provide expert inputs and feedback to Cargo staff regarding SIMS - Ground Reports.
- Provide direction to the Cargo Branch regarding safety issues, trends and reports.
- Provide direct support, inputs and analytical support to the Vice President Cargo for the Cargo Branch Safety Board. This will include presenting regional safety statistics, hazards, trends and top concerns as well as advice concerning mitigations and best practices. Highlight major issues and concerns and offer performance and safety comparisons with industry.
- Maintain a close professional working relationship with the front line Cargo Managers and their staffs across the region and ensure effective two-way personal communications between line Managers and CSEQ.
- Acts as or delegates a designated investigator in the event of an incident or accident based on severity of event (Yellow, Orange, Red) as per the Emergency Response Manual (Publication 400) and the Flight Operations Manuals.
- Fully participate in Safety Action Groups and undertake safety related projects as directed by the senior leadership team.
- Perform and guide risk assessments at the cargo station level, of potential and identified hazards through continuous monitoring of safety, environment and security data and statistical analysis.
- Ensure persons delegated to risk assessment duties at the station/local level have the proper training and support to facilitate risk assessment activities.
- Ensure completed risk assessments are presented to, reviewed and signed off by the responsible Decision Owner.
- Ensure compliance level monitoring is implemented across the station network through the utilization of quality control level activities (inspections)
- Align auditing methods and processes with peers; provide input in the development of performance targets and new tools/capabilities.
- Continually monitor internal processes as well as the cargo operating environment to detect changes or deviations that may introduce emerging safety hazards or degradation of existing risk controls.
- Support the Cargo Branch in preparation for Transport Canada Safety Management System (SMS) and IATA Operational Safety Audit (IOSA) Assessments.
- Monitoring that CAPs have been completed within prescribed timelines and have been evaluated for effectiveness.
- Support the Manager, Cargo Quality Assurance in the development of audit check-lists

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