Manager Cocktail Lounge

3 weeks ago

Brantford, Canada Manns Botanical Spirits Full time

Responsibilities:

- Oversee daily operations of the establishment, including managing staff and ensuring smooth workflow
- Conduct interviews and hire qualified individuals for various positions within the establishment
- Train and develop employees to enhance their skills and provide excellent customer service
- Monitor inventory levels and order supplies as needed
- Manage cash handling procedures, including reconciling cash drawers
- Maintain a clean and organized work environment
- Handle customer inquiries, complaints, and resolve any issues that may arise
- Collaborate with distiller and kitchen to co-ordinate events
- Prepare and serve alcoholic and non-alcoholic beverages to customers
- Interact with customers, take orders, and provide recommendations
- Maintain cleanliness and organization of the bar area
- Adhere to all food safety and sanitation regulations
- Handle cash transactions and operate the POS system
- Monitor customer behavior and ensure responsible alcohol service
- Assist in opening and closing duties of the bar

**Experience**:

- Previous experience in the hospitality industry, preferably in a managerial role
- Proven ability to interview, train, and manage a team effectively
- Excellent customer service skills with the ability to handle difficult situations professionally
- Familiarity with cash handling procedures and basic accounting principles
re you passionate about hospitality? Do you pride yourself on your customer service skills? Are you a team player thats comfortable working in a fast paced enviroment?
- Previous experience working as a bartender in a restaurant or hospitality setting
- Strong knowledge of bartending techniques and drink recipes
- Able to execute classic cocktails in a timely manner with confidence i.e. Martini, Old Fashioned, Negroni, Whiskey Sour etc.
- Knowledgeable and experienced in common bartending conventions
- Excellent customer service skills and ability to engage with customers in a friendly manner
- Ability to multitask and prioritize tasks in a fast-paced environment
- Basic math skills for handling cash transactions and calculating drink prices
- Knowledge of food safety regulations and ability to follow proper sanitation procedures

**Requirements**:

- Must have Smart Serve Certification

Recommended:

- 2-5 Years of bartending experience

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Job Types**: Full-time, Permanent

**Salary**: From $19.00 per hour

Expected hours: 31 - 40 per week

**Benefits**:

- Casual dress
- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 3 years (required)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

Expected start date: 2024-03-04

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