Host/hostess

1 month ago

Maple Ridge, Canada Home Restaurant Full time

**Overview**
Are you a people person with a warm smile and a passion for hospitality? We're seeking hosts to join our friendly team at Home Restaurant. As the first point of contact for our guests, you'll set the tone for their dining experience. If you thrive in a fast-paced environment and love making people feel welcome, we'd love to meet you

**Duties**
- Greet guests warmly as they enter the restaurant, ensuring a positive first impression.
- Provide a friendly and welcoming atmosphere
- Manage the waiting list during peak hours, estimating wait times, and updating guests
- Answer basic inquiries about the restaurant, menu, and special promotions
- Handle phone inquiries with professionalism, providing information about menu items, specials, and reservations.
- Maintain cleanliness and organization of the host/host area, including menus and waiting areas.
- Provide excellent customer service by addressing guest inquiries or concerns promptly and courteously.
- Support the restaurant team during peak hours by assisting with various tasks as needed.

**Qualifications**:

- Previous experience in food service or hospitality is preferred
- Strong communication skills with an emphasis on customer service and guest relations.
- Familiarity with POS systems, enhancing efficiency in managing orders and payments.
- Ability to work well under pressure in a fast-paced environment while maintaining a positive attitude.
- A passion for helping others and creating memorable experiences for guests is essential.
- Ability to multi task and remain calm under pressure.
- Punctuality and reliability

Perks:

- Employee discounts on meals
- Flexible hour and ongoing training opportunities
- Tip sharing
- Positive and supportive work environment

Join our team as a Host/Host and contribute to an atmosphere of hospitality where every guest feels welcomed

**Job Types**: Full-time, Part-time

Pay: From $17.40 per hour

Expected hours: 10 - 25 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed

Application question(s):

- Available to work weekends

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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