Manager, Client Services

5 months ago


Saskatoon, Canada Sephora Full time

**Job ID**: 241180
**Store Name/Number**: SK-Saskatoon (0560)
**Address**: 201 1 Avenue South, Saskatoon, SK S7K 1J9, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular

**You’ll love working here**
As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store.
- ** Beauty Studio Management. **Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
- ** Embracing Innovation. **Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
- ** Client Experience. **Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient.
- ** Event Management. **Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
- ** Training & Development. **Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
- ** Performance Assessment & Development. **Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- ** Passionate about Clients. **Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.

**We’d love to hear from you if**
- You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.



  • Saskatoon, Canada Saskatoon Food Bank & Learning Centre Full time

    **Job Posting: Client Services Manager** **Job title: Client Services Manager** **Reports to**:Director of Operations and Engagement **Hours** Monday to Friday 8: 00 am-4:00 pm **Term**: Permanent Full Time **Salary** Pay Band 6 (Management & Senior Professional): $24.51 to $30.28 /hr. **Job purpose**: The Client Services Manager oversees client...


  • Saskatoon, Canada S.O. Asher Consultants Ltd. Full time

    **About S.O. Asher Consultants**: S.O. Asher Consultants is a professional services firm that specializes in the strategy, development, and management of charitable lotteries for established and impactful charities. With over 45 years of industry leadership, we have delivered over 450 successful lotteries across Canada, the United States, and Australia,...


  • Saskatoon, Canada Sephora Full time

    **Job ID**: 232374 **Store Name/Number**: SK-Meadows Market (1570) **Address**: 3020 Meadows Parkway Unit 100, Saskatoon, SK S7V 0H5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience...

  • Client Services

    6 days ago


    Saskatoon, Canada The Global Gathering Place Full time

    Client Services is primarily accountable for creating a welcoming and professional environment for GGP. They will be the first point of contact for those engaging with GGP staff and our programs and/or services. They will provide individual assistance to clients coming to the front desk including conducting registrations, addressing immediate needs, and...


  • Saskatoon, Canada MD Financial Management Full time

    Requisition ID: 200349 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Client Service Associate to join our team. As a Client Service Associate, you will be...


  • Saskatoon, Canada Saskatchewan Research Council Full time

    **Overview** The Saskatchewan Research Council (SRC) has openings for Client Services Officers to join the Client Services area in the Environmental Analytical Laboratories. **Accountabilities** - Communicate with clients regarding analytical testing requirements - Accurate transcription of data - Log samples and required analysis into the lab information...

  • Client Services Lead

    3 weeks ago


    Saskatoon, Canada TCU Place Full time

    TCU Place is looking for dedicated and professional Client Services Lead to support the busy activity and personnel in our Box Office. Under the direction of the Client Services Sales Coordinator (Box Office Manager), the this position performs a variety of customer service duties, business support initiatives, and administrative duties. This is a Temporary...


  • Saskatoon, Canada S.O. Asher Consultants Ltd. Full time

    Responsibilities: - Support Client Services Managers with aspects of lottery program delivery - Support Client Service Managers with client correspondence, including presentations, recommendations, reports, and approvals - Collaborate with internal teams and external stakeholders to achieve lottery objectives - Prepare and review lottery operational...


  • Saskatoon, Canada Medicentres Canada Inc Full time

    Position Title: Client Services Representative  Job Type: Full-Time, Temporary (Until December 2024) Department: Occupational Health Job Location: Saskatoon Medicentres Clinic Reports to: Business Operations Manager Date Last Updated: June 2024 JOB PURPOSE : Based out of the centralized Call Centre in the Saskatoon Office, or as Reception...


  • Saskatoon, Saskatchewan, Canada Medicentres Canada Inc Full time

    Job Summary: We are seeking a highly organized and detail-oriented Client Service Representative to join our team at Medicentres Canada Inc. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the day-to-day operations of our clinics.Key Responsibilities:Provide administrative...


  • Saskatoon, Saskatchewan, Canada Medicentres Canada Inc Full time

    Job Summary:As a Client Services Representative at Medicentres Canada Inc., you will play a vital role in ensuring the smooth operation of our clinics. Your primary responsibility will be to provide administrative support, including incoming and outgoing mail management, cheque deposit preparation, and various delivery/pick-up tasks.Main Responsibilities:*...


  • Saskatoon, Canada BMO Financial Group Full time

    101 2nd Ave N Saskatoon Saskatchewan,S7K 2A9 Provides exceptional, daily operational service support to grow the Bank’s market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities are identified and closed or referred during client service interactions....


  • Saskatoon, Canada BMO Financial Group Full time

    101 2nd Ave N Saskatoon Saskatchewan,S7K 2A9 Provides exceptional, daily operational service support to grow the Bank’s market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities are identified and closed or referred during client service interactions....


  • Saskatoon, Saskatchewan, Canada Medicentres Canada Inc Full time

    Job Title: Client Service RepresentativeJob Summary:We are seeking a highly organized and detail-oriented Client Service Representative to join our team at Medicentres Canada Inc. As a Client Service Representative, you will be responsible for providing administrative support throughout the clinic, including incoming and outgoing mail management, cheque...


  • Saskatoon, Saskatchewan, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled Client Services Officer to join our team at BMO. As a key member of our Commercial Sales & Service team, you will be responsible for providing exceptional operational support to grow our market share and maximize profitability of client relationships.Key ResponsibilitiesProvide daily operational service support to...


  • Saskatoon, Saskatchewan, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled Client Services Officer to join our team at BMO. As a key member of our Commercial Sales & Service team, you will be responsible for providing exceptional operational support to grow our market share and maximize profitability of client relationships.Key ResponsibilitiesProvide daily operational service support to...


  • Saskatoon, Saskatchewan, Canada Medicentres Canada Inc Full time

    Job Title: Client Service RepresentativeMedicentres Canada Inc is seeking a highly organized and detail-oriented Client Service Representative to join our team. As a key member of our Call Centre, you will be responsible for providing exceptional customer service to our clients, while also supporting our administrative functions.Key Responsibilities:Provide...


  • Saskatoon, Saskatchewan, Canada Medicentres Canada Inc Full time

    Job Title: Client Service RepresentativeMedicentres Canada Inc is seeking a highly organized and detail-oriented Client Service Representative to join our team. As a key member of our Call Centre, you will be responsible for providing exceptional customer service to our clients, while also supporting our administrative functions.Key Responsibilities:Provide...


  • Saskatoon, Canada Air Liquide Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...


  • Saskatoon, Saskatchewan, Canada Medicentres Canada Inc Full time

    Job Title: Client Service RepresentativeJob Summary: We are seeking a highly organized and detail-oriented Client Service Representative to join our team at Medicentres Canada Inc. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, booking appointments, and completing administrative...