Membership Educator

5 months ago

Georgetown, Canada Orangetheory Fitness Full time

**“Orange Ambassadors” - Sales Associate - Orangetheory Fitness**
- **Not suitable for summer students. This is a long term part time position**_

**Georgetown, Ontario**

**Are you ready to be part of a high energy team that changes lives? Are you passionate about fitness? Do you love the colour orange? We are looking for you**

Orangetheory Fitness is a trendsetting franchise fitness organization with the world's best 1-hour workout We are now seeking to add members to our team in Georgetown, Ontario

At Orangetheory Fitness, we often refer to the Sales Associate role as Program Specialists or “Orange Ambassadors.” We introduce people to a program that utilizes scientifically proven concepts that are proven to **deliver **guaranteed results. We help our members gain endurance, strength, and power, in a fun and engaging environment that delivers **MoreLife**

**JOB DUTIES INCLUDE**:

- Educate and sell Orangetheory membership to prospects
- Maintain accurate records using established OTF sales systems.
- Conduct telephone inquiries/follow up calls/customer care calls
- Lead OTF studio previews with prospects and/or fitness program holders
- Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
- Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
- Must be able to participate in 1-2 OTF scheduled workouts per week
- Maintain an organized and clean lobby/front desk area
- Responsible for processing accurate cash and credit card transactions
- Follow up and follow through activities with all prospective clients
- Responds immediately to member requests, inquiries and concerns.
- Proper onboarding all OTF clients through the use of Client Intake Forms and Membership Agreements
- Works closely with Fitness Team to ensure that processes are fulfilled
- Responsible for attending and participating in all relative OTF training programs

**JOB QUALIFICATIONS**:

- Must be available to work opening shifts starting at 5:00 AM, if required. Availability during the daytime is required
- Must be willing to work weekends, and evenings
- Outstanding customer service skills
- Previous sales experience, with strong sales skills preferred
- Strong communication and interpersonal skills mandatory
- Able to multi-task and excel in a busy environment
- Must have strong computer and social media skills
- Love to work as a team and celebrate team success
- An outgoing personality is a must, along with a genuine passion for fitness
- Morning (Monday - Friday 5:00am - 1:30pm)
- Afternoon/Evenings (Monday - Thursday 1pm - 9:30pm, Friday 10:45am - 7:15pm)
- Weekends (Saturday/Sunday - 7:15am - 1:00pm)

**Job Type**: Part-time

Pay: $16.55-$17.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Commission pay

**Education**:

- Secondary School (required)

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person

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