Medical Office Assistant

2 months ago


Ajax, Canada Durham Bone and Joint Specialists Full time

**JOB DESCRIPTION**:
Durham Bone and Joint Specialists (DBJS) is committed to delivering orthopedic care, within a system that provides accessibility and quality, in managing acute and chronic musculoskeletal related illnesses. Established in 2019, our team currently includes 8 orthopedic surgeons and 5 Advanced Practice Providers, who work within a collaborative multidisciplinary environment to meet the growing needs of Durham region patients.

We are looking for Medical Office Assistants (MOA) to join our administrative team.

**DUTIES AND RESPONSIBILITIES**:
Under the direction of Orthopedic Surgeons and Advanced Practice Providers, the MOA will support the following deliverables:

- Scheduling and communicating appointment details to patients
- Supporting arrangement of required diagnostic imaging
- Updating referring providers of patients’ assessment schedule
- Supporting the referral triage process
- Prioritizing multiple tasks and deadlines as assigned

**QUALIFICATIONS**:

- Post-secondary degree or diploma in Office Administration or recognized equivalent
- Experience working with EMR
- Experience in a high-volume customer service position
- OHIP billing experience
- Demonstrate advanced working knowledge of Microsoft outlook and Word
- Excellent interpersonal, oral and written communications skills for reporting information to patients and staff
- Superior customer service with ability to understand and meet patient and Physician needs
- Demonstrate ability to take initiative and act independently using sound judgment as well as accepting direction

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person



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