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Receptionist at Executive Fitness Club, Keyholder
3 weeks ago
**We are looking for a mature, friendly, professional, 'fitness, customer-service and sales-minded enthusiast' to greet and welcome our members at our front service desk.**
** This role requires a minimum of 2 years Reception experience (fitness industry preferred)**
If you love people and fitness, have a dynamic personality with excellent communication skills and work ethic, than this role may be for you Wynn Fitness advocates a healthy work-life balance, offers a free fitness membership, ongoing training and support.
**Basic Job function and scope of responsibilities**:
- Responsible for creating great first impressions and building rapport with all visitors and members of the Wynn Fitness community while engaged in creating a warm, professional, fun atmosphere, resulting in the consistent delivery of excellent service to our members
- Efficiently perform administrative tasks and procedures, while following company protocols.
- Act as sales support and member liaison, while focused on meeting individual club and overall company objectives.
- Support our sales team in following our sales process at the front desk, as required.
- Support and participate in club-driven initiatives, company programs, and community projects.
**Key Functional Skills & Personal Attributes**:
- Reliability and punctuality are vital.
- Has a strong work ethic, is honest, flexible, confident and accountable.
- Has excellent written, oral and communication skills.
- Shows integrity in taking responsibility where necessary, making appropriate decisions, and requesting support when needed.
- Manages stress effectively and consistently uses good judgment and professionalism in handling member issues or demands, and making practical solution-based choices.
- Has strong organizational ability, effectively handling the stress of a busy environment while balancing multiple tasks, achieving set goals and providing excellent service.
- Consistently uses good judgment, remaining professional, polite and calm, while managing member demands.
- Possesses a positive, enthusiastic and outgoing personality.
**Physical Job Requirements**:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand for long periods; walk; use hands and fingers to grasp and feel; and reach with hands and arms. _Within legal parameters and upon disclosure of a disability, Wynn Fitness Clubs will attempt to accommodate the needs of people with disabilities in our hiring process._
**Job Types**: Part-time, Permanent
Part-time hours: 25 per week
**Salary**: $18.00 per hour
**Benefits**:
- On-site gym
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Holidays
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
COVID-19 considerations:
COVID-19 considerations:
We offer a comprehensive Health and Safety program with online training certifications. New Covid 19 policies and protocols are in place and enforced. Personal protective equipment is provided, as required.
**Experience**:
- receptionist: 2 years (required)
- customer service: 2 years (required)
Work Location: In person
Application deadline: 2023-05-18
Expected start date: 2023-05-23
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