Customer Service Clerk
6 months ago
Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- or equivalent experience
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
**Computer and technology knowledge**:
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Spreadsheet
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Work under pressure
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
**Long term benefits**:
- Deferred Profit Sharing Plan (DPSP)
- Group insurance benefits
- Life insurance
- Long-term care insurance
- Other benefits
- Pension plan
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:
- Learning/training paid by employer
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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