Operations Shift 1 Expeditor

1 month ago

Ottawa, Canada Canada Post - Postes Canada Full time

Job Requisition Id: 178180
Business Function: Operations Support
Primary City: Ottawa
Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: OP 01
Working Hours: Monday to Friday 00:00-08:00
Number of Vacancies: 1

**Salary**: $32.39
Job Closing Date (MM/DD/YYYY): 2024/02/28

The Operations Shift Expeditor is responsible for the monitoring of the compliance to the 24 hour plant processing strategy and to standard operating procedures. It includes compliance to mail make up specifications, critical window processing (cut off), sortation grids, pulls & dispatches times, mail sort quality, SIS & National Routing Card System tagging and work center set up.

The Operations Shift Expeditor is accountable for developing and enforcing key checklists aligned with supervisors’ playcards from mail arrival to mail dispatch. The incumbent provides technical advice and expertise to Shift Managers, Shift Superintendents and Supervisors to improve the understanding of the processing strategy, procedures and performance indicators.

On a daily basis, the Operations Shift Expeditor identifies and reports mail arrival variations (delays, volumes, mail make up issues), risks in achieving the cut off and issues related to missed pulls, dispatches or incorrect tagging. The incumbent acts as a liaison with downstream processing plants and Area Performance Centers and executes contingency when required.

This position is found in A & B size plants and on Shifts 1 and 3: Gateway West, Gateway East, Toronto South, Leo Blanchette BMF, Leo Blanchette MPP, Richmond, Vancouver VMPP, Calgary, Edmonton, Winnipeg, Hamilton, Ottawa (24).

**Responsibilities**:
Below are the main job requirements and responsibilities for the Operations Shift Expeditor.
- Controls all aspects of the production plan during shift to ensure compliance and appropriateness of plan. Controls output of mail processing areas to ensure service and quality standards are met. Controls and enforces regular quality control inspections (mail sortations, mail dispatch, cut off, SIS tagging, NRCS tagging, Routing signage ).
- Provides direction to Shift Managers/Superintendents/Supervisors on details of production plans, and enforces their execution. Advises Superintendent/Supervisors when an activity on the floor is inconsistent with the production plan so that they can take appropriate action.
- Performs regular quality control inspections on the plant floor to monitor output of mechanized mail processing areas to ensure compliance to service standards, with mail being streamed in the correct priority. Ensures the mail volumes awaiting handling are stored safely and available to meet the production plan. It includes compliance to pull times and dispatches to downstream offices.
- Develops and enforces key check lists to prevent mail processing delays including critical pull times, dispatches times, flushback flows, tied out timesAssists Superintendents and Supervisors in understanding those check lists by linking them to overall 24 hour strategy.
- Resolves production plan problems on shift and ensures details of deviation from anticipated input or planned output are communicated to the planning section to enable production plans to be redone.
- Provides support to Shift Manager/Superintendent/Supervisors during the hand off and planning meetings to identify and explains gaps to 24 hour strategy, standard operating procedures and key operational metrics.

**Job Responsibilities (continued)**:

- Ensures completion of shift production reports including variance analysis, SIS and production problems. Prepares comprehensive performance summaries including incidents on shift for review by Plant Senior Management including PC&R Manager. Ensures that the information is accurate, complete, timely, and accompanied by proper analysis by using plant resources and/or APC resources as required.
- Maintains an in-depth knowledge of Mail Processing and Network Operations and a fundamental understanding of Maintenance activities as well as current knowledge of Collection and Delivery and on Mail Service performance.
- Monitors mail arrival pattern and alert Shift Manager/Superintendent/Supervisors on variations such as delays, volumes or mail make up issues. Supports Operations leaders in adjusting processing adequately.
- Collaborates with Process Engineering, Service & Quality, Production Control & Reporting and Transportation to develop and review Service & Cost improvement plans as well as major changes (staffing changes, new process ). Participates to the impact assessment and occasionally to the change management and implementation plans.
- Conducts regular inspections of signage, mail sortation cases cuts, schematics around the plant and follow up with Sort Plan Management group to close gaps

**Qualifications**:
Education
- High School diploma or provincial equivale

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