Host/hostess
2 weeks ago
We are seeking a friendly and professional Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. Your main responsibility will be to greet and seat guests, manage reservations, and assist with various tasks to ensure a smooth dining experience.
'''Responsibilities'''
- Greet guests with a warm and friendly smile upon arrival
- Manage the reservation system and ensure accurate seating arrangements
- Escort guests to their tables and provide menus
- Assist in answering phone calls and taking reservations
- Maintain cleanliness and organization of the host/host station
- Communicate effectively with guests, servers, and kitchen staff to ensure smooth operations
- Provide information about the restaurant's offerings, such as daily specials or promotions
- Handle guest inquiries, concerns, or complaints in a professional manner
- Assist in coordinating waitlist during peak hours
'''Skills'''
To excel in this role, you should possess the following skills:
- Previous experience in a similar role within the hospitality industry (hotel, restaurant, or food service)
- Excellent customer service skills with the ability to provide a positive guest experience
- Strong communication skills to effectively interact with guests and team members
- Proficiency in using Point of Sale (POS) systems for managing reservations and seating arrangements
- Ability to multitask and handle high-pressure situations in a fast-paced environment
- Knowledge of phone etiquette and professional phone communication skills
- Strong attention to detail and organizational skills
What we need is SIMPLE actually... we want PUR'ly passionate people who love people and the hospitality business. Serving people in a warm, friendly atmosphere is what we do
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16-30 per week
**Salary**: From $16.60 per hour
Additional pay:
- Tips
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
**Job Type**: Part-time
**Salary**: From $16.60 per hour
**Benefits**:
- Flexible schedule
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Every Weekend
- Holidays
- Monday to Friday
- Weekends only
Supplemental pay types:
- Tips
**Experience**:
- Hospitality: 2 years (preferred)
- Customer service: 1 year (preferred)
Work Location: In person