IT Manager

The IT Manager is responsible for managing company infrastructure, systems, security, and troubleshooting. Working closely with operational leaders, the IT Manager will provide hands-on support and strategic decision-making for technology and tools.

**Key Responsibilities**:

- Oversee day-to-day IT operations
- On premise hardware infrastructure oversight and standardization
- Implement and manage internal help desk process
- Identify security vulnerabilities and develop solutions to reduce risk
- Research and evaluate emerging technologies
- Troubleshoot employee technical difficulties, escalate to service providers as necessary
- Train users on software, hardware, and mobile services
- Establish and maintain Service Level Standards for IT team

**Qualifications**:

- Post-secondary degree or diploma in Information Technology or a related field
- 5+ years of experience as an IT Manager or Team Leader
- Proficient with the Microsoft 365 ecosystem
- Knowledge of Explorer/Eclipse software is an asset
- Familiarity with construction or an adjacent field is an asset
- Strong analytical thinking, understanding of technical information, problem-solving, planning, and organizational skills
- Skilled at implementing, configuring, and testing software and hardware solutions

**Working Conditions**:

- Office environment
- Overtime as required

**Equity & Inclusion**:
We are committed to providing reasonable accommodation to all applicants.

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Information Technology: 1 year (preferred)

Work Location: One location