Housekeeping Manager

2 weeks ago

Hamilton, Canada 20 Caroline Street South Full time

**POSITION AVAILABLE: Housekeeping Manager**

**REPORTS TO**:Hotel General Manager**

**LOCATION: Staybridge Suites Hamilton-Downtown**

**ADDRESS: 20 Caroline Street South Hamilton, ON L8P 0B1**

**SUMMARY**:
Under the supervision of the General Manager, the Housekeeping Manager will be responsible for staffing, scheduling, training and developing staff along with thoroughly clean and service guest suites with a high attention to detail and assist with the hotel’s entire overall cleanliness including checking all rooms prior to guest entry.

**RESPONSIBILITIES**:

- Manage the daily activities of the Housekeeping department to include appropriate cleaning of all guest rooms, offices, washrooms, suites, and all public spaces etc
- Purchase, re-order and maintain housekeeping supplies and inventory.
- Thoroughly clean assigned guest suites according to standards
- Familiar with departmental procedures and policies and ensure standards are adhered to
- Be in proper Manager uniform (clean uniform, nametag, proper shoes)
- Maintain or replace all guest supplies and amenities, including lightbulbs
- Be helpful and courteous to guests, potential guests and team members
- Use cleaning products and materials correctly and with good care
- Be careful and correctly handle equipment (vacuums, carts etc.)
- Ensure Room Attendant cart is neat and tidy at all times
- Knowledge of Health and Safety standards within Housekeeping department.
- Report any defects and safety hazards and be familiar with WHIMIS
- Familiar with the Fire Safety Plan and know your responsibilities in case of a fire/alarm
- Follow special cleaning instructions and directions from the executive housekeeper
- Adjust/set the room temperature controls in unoccupied suites
- Assist with training and developing other cleaning staff
- Be efficient, effective and responsive with inquires and requests using good communication
- Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
- Work with maintenance to ensure deficiencies and maintenance items are attended to
- Check all rooms prior to guest entry
- Be familiar with hotel services offered
- Attend any training sessions or meetings
- Schedule and train all new housekeeping staff members.
- Maintain the housekeeping budget, providing billing summaries and expenses
- Ensure floor housekeeping storage areas are clean, maintained and organized
- Accomplish or assist with “Special Projects” or other cleaning tasks as required
- Other duties may be assigned by management

**REQUIREMENTS**:

- 5 years experience working in Housekeeping
- 1 - 3 years experience in Hospitality
- 2 - 3 years experience in supervisory role
- Must be able to lift 20 pounds on a consistent basis
- Flexible schedule and reliable
- Must be a fast pace worker and work well with others
- Multi-tasking skills
- Familiar with WHMIS, Health and Safety, and emergency protocols
- Physical mobility and stamina are required
- Ability to follow instructions and be detail-oriented
- Professional and friendly with all guests. Ability to achieve guest satisfaction
- Prior experience in housekeeping, cleaning, laundry or related jobs an asset

**Apply...**

Our company is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted.

**Education**:

- Secondary School (preferred)

Work Location: In person

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