Telecommunication Installer

3 weeks ago

Surrey, Canada AFL Telecommunications LLC Full time

**Role and Responsibilities**:

- Provide unparalleled customer service excellence;
- Ensure diligence with construction site safety through safety orientations with Site Supervisors;
- Install residential and business Fiber lines from Main Equipment Rooms (MER) to each individual suite;
- Place cables from outside to inside via aerial or underground paths;
- Operate power tools in a safe manner, respectful of client’s property;
- Maintain excellent working condition of Test Equipment;
- Conduct Optical Power Meter testing of fiber connections;
- Troubleshoot technical issues swiftly and accurately;
- Work indoors and outdoors at customer locations and in manholes as required;
- Responsible for administrative tasks, including: expense reports, Web Tracker (timesheet) entries, Company vehicle mileage tracking;
- Maintain Company Vehicles to ensure good working condition, cleanliness and adherence to regular maintenance schedule;
- Help build and maintain positive relations within the team
- Protect organizations’ values by keeping information confidential
- Enhance organizational reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment
- Adhere to and promote the environmental, health & safety policies of AFL
- Employee may be asked to perform other ancillary or related duties as required, to meet the ongoing needs of the organization.

**Knowledge & Experience**:

- Passion for customer service
- Strong mechanical, technical and analytical ability
- Ability to do fine, precise work with their hands
- Ability to work aloft on extension ladders or step ladders
- Proficient in operating hand and power tools, and test equipment
- Normal color vision to work with color-coded wiring
- Ability to effectively handle both favorable and unfavorable customer interactions
- Fluent in English (reading, writing and conversational)
- Must be legally entitled to work in Canada
- Successful criminal background check is required
- Telecommunications experience related to inside or outside plant preferred
- Experience in building construction trades such as framing, electrical wiring preferred
- Cabling and wiring experience in fields such as structured wiring, alarming wiring or equivalent preferred
- Valid class 5 driver’s license preferred. May be required to operate Company Vehicle and meet AFL’s internal Motor Vehicle policy

**Skills and Abilities**:

- Safety-Oriented - safety is one of our core values. Job site safety is everyone’s responsibility, including yours
- Flexible - open to change and new information and rapidly adapts to changing conditions or unexpected obstacles
- Detail oriented - attention to detail with the ability to follow through on assigned tasks; essential focus on quality and job efficiencies
- Independent - self-driven with ability to work well under limited supervision
- Analytical Thinking/Problem Solving - capable of complex reasoning/analysis; use sound judgement to analyze and resolve onsite issues
- Results focused - driven to meet or exceed assigned tasks/goals while working safely and co-operatively within a team environment
- Interpersonal skills - able to collaborate on projects, maintain effective work relationships, and communicate clearly with customer and management alike
- Adaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously
- Team Player skills - Possess strong commitment to team environment with the ability to contribute expertise and follow leadership directives at all times

**WORKING CONDITIONS**

**Physical Requirements**:

- Physically demanding work environment
- Ability to work in confined space and at elevation
- Work in all weather conditions
- Travel may be required

***Work Hours**
- Mon-Fri 08:00 a.m. to 04:30 p.m.
- Work hours may vary to accommodate developer schedule (early/late morning, evening, weekend and statutory holidays)
- Overtime may be applicable

**Who is AFL?**

America Fujikura Limited (publicly known as AFL) is a premiere service provider in the global telecommunications industry focusing on leading-edge network technology, quality, safety and superior customer satisfaction. AFL manufactures, engineers and installs the fiber optic products and equipment that communications providers need to provide quad-play solutions to their customers.

Everyone belongs at AFL. At AFL, we value and respect unique contribution and talents. As a global company with customers of every race, ethnicity, gender, age, religion, ability, background and experience, we believe that we can serve our team members and customers better if cultural diversity is naturally engrained within the fibres of our company.

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