First Nations/metis/inuit Candidates
4 weeks ago
**Position Summary**:
Under the supervision of the Supervisor of Administration, the Program Assistant provides reception, clerical and administrative support services to agency teams and programs.
**MAJOR RESPONSIBILITIES:
- Perform reception duties including being the first point of contact for phone calls, utilizing an electronic telephone switchboard, and cancelling appointments for workers as required.
- Initial response to people coming into office building, ascertain their requirements and either direct to appropriate person/place, take message and forward to appropriate person or problem solve with clients where appropriate.
- Coordinate client records, maintain digital and paper files and preparation of correspondence.
- Keyboarding of correspondence, reports and other written material, as required.
- Track and maintain agency filing system as it pertains to team requirements including scanning, file retrieving, file organization and storage.
- Maintain departmental Policy and Procedure manuals.
- Prepare and deliver mailings, photocopying, scanning, faxing and uploading as required.
- Provide coverage for Program Assistant team members according to agency guidelines.
- Ensure files are fulsome, accurate and organized in accordance with agency standards.
- Respond to unique team requirements as required.
- Assist with entering referrals for the team as required.
- Support a healthy and safe work environment at all times including ensuring team panic buttons are functioning at all times.
- Provide administrative support for client programs and services including ad hoc committees and community tables, as assigned.
- Complete other client/program services and administrative functions as assigned by the Child Welfare Managers.
- Other duties as assigned.
**_
- Consent for Police - Vulnerable Records Check - Results must be satisfactory to the employer.
- Consent for Child Welfare check - Results must be satisfactory to the employer.
- Must have a valid Ontario “G” class driver’s license and reliable vehicle.
- Child and Family Services of Grand Erie is committed to working from an Anti-Oppressive and Equity practice and is dedicated to building a workforce that reflects the diversity of the community in which we live and serve._
**_
- We are committed to creating an accessible environment for all. Please let us know if you have any accommodation needs._
**REQUIREMENTS**:
- Self-Identify as First Nations, Metis, or Inuit
- Strong oral/written communication skills
- Post-secondary degree, diploma, or certification in Administration, Business, or a related field
- Keyboarding skills (60 wpm) and proficiency in agency software
- Strong organizational, analytical, and problem-solving abilities
- Effective use of standard office equipment
- Commitment to confidentiality and AOP values, including respect for diverse perspectives
- Understanding of social issues like anti-black racism, residential schools, Indigenous practices, and inclusion of voices in service planning
Child and Family Services of Grand Erie (CFS GE) believes that child welfare is a shared responsibility with our community partners and strives to work collaboratively with families and the community to offer a variety of supports and services.
Our goal is to keep the family unit intact by helping the family access the supports and resources they need to keep their children safe. We seek both formal and informal supports, including kin and kith to help care for children as the least intrusive measures. Even in cases where, as a last resort, children have had to reside with an alternate caregiver, our aim is to return the children to their primary caregivers as soon as possible.
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