Operations Supervisor

3 weeks ago

Surrey, Canada McKesson Full time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

**Job Summary**:
As an Operations Supervisor for McKesson Distribution, you will use your leadership skills to drive a culture of excellence through execution of daily operational plans and strategies. You will lead by allocating resources, disseminating information to teammates, and ensuring compliance with key processes, all while achieving safety, quality, efficiency and financial KPI’s.

In this dynamic, fast-paced role you will exercise strategic thinking, effective planning, and utilize your communication skills to motivate and inspire your team, driving a culture of excellence.

Key Leadership competencies for this role include innovative and strategic mindset, the ability to collaborate and leverage appropriate resources, strong decision making and execution capabilities, demonstrated ability to exercise courage and resilience, and the commitment to develop self and others.

**This career opportunity is full-time/permanent and provides a competitive compensation along with a shift premium, paid vacation, group insurance from day of hire, and an annual management incentive program.**

**This is a night shift position from 10pm - 6am**

**Specific Responsibilities**:

- Exhibit the desired behaviors that support McKesson’s Culture of Excellence and iCare values
- Promote and communicate the facility’s service vision emphasizing “patient first”
- Through your authentic leadership you will influence, motivate and inspire your team to deliver their accountabilities:

- Culture of excellence, health and safety requirements, quality and compliance programs, KPI targets and results
- Find new and better ways to drive growth and profitability and build the capability, structure and culture required for innovation
- Demonstrate your commitment to employee engagement by deploying effective empowerment, feedback, coaching and development strategies for team members
- Exercise effective employee and labor relations strategies to manage Employee concerns and performance related issues
- Effective interpretation and facilitation of local collective agreement to foster relationship between management and the union
- Coordinate and leverage internal/ external business partners and units to achieve McKesson’s vision of Customer First
- Employee Lean Six Sigma methodology to optimize operational processes
- Implement change management strategies and plans that maximize employee adoption and usage and minimize resistance

**Position Qualifications**:

- Bachelor’s Degree an asset; Business/ Operations Management, Supply chain management or related field
- Minimum 3 years’ experience in a leadership role
- Capitalize on people’s abilities - right people in right roles with the right responsibility
- Take the time to mentor and develop staff, demonstrating the commitment to helping people succeed
- Give honest feedback and respectfully challenge others
- Make difficult (sometimes unpopular) decisions when required
- Demonstrate passion aligned with McKesson’s corporate vision, leading with the employee in mind
- Demonstrated ability to adapt communication skills to effectively influence different audiences
- Actively seeks opportunities to build and maintain relationships both in and out of business unit
- Proven ability to drive continuous improvement with fundamental understanding of change management
- Labor Relations experience an asset
- Demonstrated ability to prioritize and make decisions under pressu

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