Retail Sales Associate

1 week ago


Waterloo, Canada Fiddleheads Health & Nutrition Full time

At Fiddleheads, we are your trusted source for all your supplement, health and beauty items, health foods as well as smoothie bar, café offerings. We offer customers information to allow them to make informed choice on all their natural health product needs. Fiddleheads has always taken pride in providing customers with selection, service and quality. We believe in building lasting relationships with our customers and we work hard to earn their trust. We enjoy being a resource in the quest to seek a healthier lifestyle for over 20 years.

**Responsibilities**:

- Providing superior customer service by engaging in customer inquiries, guiding them through our wide variety of supplements, health and beauty products and food service choices while showing them products that can assist in living a healthy lifestyle.
- Communication with Management and Coworkers promptly, respectfully and professionally
- Merchandising and inventory procedures including receiving, processing and organizing stock, cleaning and maintaining a visually appealing store
- Maintaining excellent product knowledge: attending company and product webinars, tele-trainings, and dinner trainings.

**Required Skills**:

- Outgoing with a strong knowledge of health products
- Able to follow recipes
- Excellent communication skills
- Organized
- Can multitask in a busy store, putting customers first
- Problem solver
- Has flexible work hours and is a team player
- Enjoy helping others

**Experience**:

- Certification from a Holistic Nutrition College, Alternative Medicine, Bachelor's degree
- Minimum 5 years experience in customer service

**Job Types**: Full-time, Permanent

**Salary**: From $15 per hour

Work Remotely
- No

**Job Types**: Full-time, Part-time

**Salary**: $15.50 per hour

**Benefits**:

- Store discount

Day range:

- Monday to Friday
- Weekend availability

Shift:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift

Work setting:

- Specialty store

**Experience**:

- Customer service: 1 year (preferred)
- sales: 1 year (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person



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