Cargo Agent

7 months ago


Red Lake, Canada Wasaya Airways Full time

Wasaya Airways is looking for highly motivated and safety conscious Cargo Agents to join our team in Red Lake on a fulltime basis. You will play a crucial role in ensuring the efficiency of our operation

Why work for us?
- Competitive hourly wages. Starting at **$ 22.57**:

- Comprehensive benefits package, including health insurance and pension plan.
- Travel Benefits

The Cargo Agent accurately enters all freight shipments into the computer database, produces loads for all cargo aircraft and contacts customers regarding all aspects of freight shipments.

**Duties and Responsibilities**:

- Identify problems and make recommendations towards solutions.
- Ensure excellent customer care when handling customer calls/inquiries, accepting cargo, collecting payment, providing quotes and in any other customer situations.
- Contact customers regarding incoming freight, required purchase orders or monies due in a professional and courteous manner.
- Accurately produces all freight loads for company aircraft according to the prescribed aircraft weight and balance prior to scheduled departure times.
- Maintain accurate records of all incoming and outgoing freight.
- Accurately enter all incoming freight into freight tracking computer software system
- Cargo acceptance and inventory control
- Assist with tracking of delayed baggage.
- Complete Daily Sales Reports and any other required paperwork
- Follow company policies and procedures when accepting dangerous goods.
- Perform daily facility opening and closing procedures.
- Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers.
- Any other related duties as assigned.

**Skills and Qualifications**:

- High school diploma or equivalent is preferred.
- Previous shipping and receiving experience are an asset.
- A Valid class G driver’s license required.
- Previous airline experience is an asset.
- Demonstrated ability to operate material handling equipment including forklift truck.
- Able to communicate both verbally and in writing.
- Basic mathematical skills
- Knowledge of filling out waybills is an asset.
- Able to work efficiently as a part of a team as well as independently.
- Good organizational, time management and prioritizing skills
- Must be able to work with mínimal supervision.
- Ability to maintain confidentiality.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- The ability to communicate in Oji-Cree or Ojibway is an asset.
- Experience with and/or knowledge of First Nations Organizations is an asset.

**Working Conditions**
- Overtime as required.
- Travel may be required.
- Weekend work may be required.
- Hazards associated with trade.
- May be exposed to loud noise, dirt, oil, and fumes.

**Physical Requirements**
- Ability to lift to 70 lbs.; Repetitively.
- Manual dexterity is required to use desktop computers and peripherals.

**Contact**:
**If you are interested in this position, please submit your resume and cover letter to**:
Human Resources
Wasaya Airways LP
201 Kelner Place
Thunder Bay, ON P7E 6V3
Fax: (807) 789-1645



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