Sales Solutions Specialist
5 months ago
WHO WE ARE
DRMG is a Fun, Family, and entrepreneurial-oriented company where every person in the company supports the overall success of the organization. Your work matters here and we need more people like you who can communicate well, build great relationships, and thrive in a complex and fast-paced environment.
DRMG (Direct Response Media Group) has been helping businesses of all sizes boost sales and brand recognition through Targeted Direct Mail Campaigns for more than 20 years.
We are Canada’s leading Direct Mail company delivering a wide range of neighbourhood mail, including our widely recognized Money Saver brand to over 175 million homes annually. We are also a Canada Post Expert Partner, and their largest shared mail customer.
OUR PURPOSE
Helping Canadians save, businesses grow, and neighbourhoods thrive
OUR CORE VALUES
- We Practice Ferocious Customer Service- We Treat People Right- We Know How To Have A Good Time- We Are In This To WIN- The Team Is The Heart Of Everything- We Contribute To Our Communities
SUMMARY
As a Sales Solutions Specialist, you will play a crucial role in understanding our clients' unique challenges and goals, crafting customized solutions, and ensuring the successful implementation or sale of our products and services. If you have the ability to drive sales, foster long-term relationships with our clients while delivering exceptional value and satisfaction, this may be the role for you
AS A SALES SOLUTIONS SPECIALIST, YOU WILL MAKE YOUR IMPACT BY:
- Conducting in-depth discussions with potential and existing clients to understand their business needs, challenges, and objectives- Utilizing a consultative sales approach to recommend and customize solutions that align with client goals, addressing specific challenges with our portfolio of products and services- Driving the sales process from prospecting to close, including proposal development, presentation, negotiation, and contract signing- Providing strategic insights and post-campaign performance metrics to drive high levels of customer satisfaction and retention- Working effectively and collaboratively with cross-functional teams, including marketing, operations, and customer service, to ensure solution feasibility and to align on client delivery- Staying informed about industry trends, competitor activities, and market opportunities to inform sales strategies and product development- Facilitating the successful implementation of solid solutions, ensuring client satisfaction, and fostering opportunities for account growth- Living our core values and contributing with feedback, suggestions and ideas to make the company successful
YOU CAN EXCEL AS A SALES SOLUTIONS SPECIALIST IF YOU HAVE:
- 3+ years of proven experience in Sales, Business Development, or a similar role, preferably within the media, advertising, marketing or related industries- A Bachelor's degree in Business Administration, Marketing, or related field is preferred- Strong understanding of sales principles and customer service practices- Excellent communication, negotiation, and interpersonal skills (with the ability to build rapport and engage effectively with clients and team members)- Ability to analyze client needs and develop innovative solutions
- Proficient in CRM software and Google Suite
WHAT’S IN IT FOR YOU- The opportunity to be a part of a collaborative, fast-paced environment with a team that consistently provides a high level of service to clients and internal departments.- Involvement with a team that demonstrates integrity, respect, and trust as part of our core values which we practice every day - WE TREAT PEOPLE RIGHT- A culture of transparency, where team members are involved in important conversations and encouraged to bring new innovative ideas to the team. We believe in our employee’s skills and abilities- A high level of collaboration with a team that is eager to help you succeed in your role and grow in your career. - THE TEAM IS THE HEART OF EVERYTHING- A fun working environment with the opportunity to participate in our cultural activities including seasonal campaigns to give back to our community, ping-pong tournaments, team lunches, and online trivia - WE KNOW HOW TO HAVE A GOOD TIME & WE CONTRIBUTE TO OUR COMMUNITIES- Flexibility to work in a hybrid work environment, working 3 days per week in our creative office space (with Eddie & Sophie, our two office dogs) located in Oakville, and 2 days from home.- A health care spending account for you and your family, and paid time-off. We want our team to be happy and healthy- Gain meaningful work experience working with a passionate Canadian organization that has proudly been serving Canadian businesses for over 18 years - WE PRACTICE FEROCIOUS CUSTOMER SERVICE
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