Sales and Operations Manager
2 weeks ago
The Sales & Operations Manager will be an experienced, entrepreneurial, results focused, hands-on leader, who takes full ownership for the performance of the company. They will be a forward-thinking leader who is constantly and critically evaluating what is required for sustainable success and executing that vision.
**Responsibilities include, but are not limited to, the following activities.**
- Lead, direct and manage all company operations including sales and on-board staff.
- Accountable for managing the day to day operations with active presence on the floor leading the team to deliver service excellence.
- Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.
- Create, manage and evaluate sales and marketing initiatives and regularly participate in outside sales calls/client visits.
- Prepare and execute sales and marketing plans for local and international prospective customers to accurately achieve required operating results.
- Use distribution channels and technology platforms to drive revenues, attain future profitability and maximize market share and return on investment.
- Create specific, measurable, achievable, realistic, and timely action plans to continue our guest service excellence and remedy guest service deficiencies.
- Perform any other job-related duties as assigned.
- A minimum of 5 years related company management experience.
- Marine related courses and experience in the whale watching community is an asset.
- Proven track record of effectively handling multiple projects and deadlines simultaneously as well as ability to work at a high level of productivity in a fast-paced, environment.
- Strong written and verbal communication skills, including the ability to present insight and actionable recommendations in a concise and confident manner.
- Proven skill set in managing a positive team environment.
- Strong project management skills.
- Extremely organized and detail oriented.
**Salary**: $46,330.51-$70,000.00 per year
Schedule:
- Weekend availability
Ability to commute/relocate:
- Victoria, BC V8W 1T7: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 2023-05-14
Expected start date: 2023-05-22
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