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Logistics Coordinator

4 months ago

Hamilton, Canada Nix Sensor Ltd. Full time

**_Logistics Coordinator_**
- We create amazing products that help colour professionals and consumers demystify the world of colour. If you’ve never used a Nix Color Sensor, it’s a magical experience. Like the photoshop eyedropper in real life, it takes the real world and makes it digital, and then can help our users make it real again._
- We are looking for a dynamic _individual to support our Finance and Operations Team. _Someone with a passion for excellence._
- NIX SENSOR LTD is seeking a _**_Logistics Coordinator_**_ responsible for overseeing global logistics, including coordinating shipments, generating shipping documentation, tracking shipments, and facilitating invoicing. Also manages month-end inventory counts, processes e-commerce orders, maintains courier relationships, manages stock levels, manages customer support services, facilitates customer returns, and aids in operational policy reviews._
- NIX SENSOR LTD offers competitive salary packages, an incredible work environment, and career advancement opportunities._

**_
What will you do? _**
- Management of the global logistics for all incoming and outgoing shipments, which includes:

- Managing the setup of shipments, obtaining the necessary information where it may be lacking in the initial order details
- Creation of shipping labels, packing slips, commercial invoices and appropriate custom documentation based on location.
- Providing tracking information to the sales team or customer once the shipment is in transit.
- Providing Accounting with the relevant shipping information to trigger the invoicing of the order.
- Obtaining shipping documentation and tracking information from customers or suppliers where we are expecting returned units or inventory.
- Management of the month end inventory counts, which includes:

- Overseeing the count itself, with the aid of members of the production team
- Process incoming e-commerce orders, which includes:

- Evaluating fulfillment capability from current office stock or global warehouse stock and fulfilling accordingly.
- If units are built to order, coordinating shipment of units once received from Production team.
- Providing positive confirmation to the Sales team that the order has been shipped and providing them with the tracking information and serial numbers of the units where required.
- Manage courier relationships and coordinating with various couriers to resolve any shipment issues that may arise.
- Manage stock levels of packaging inventory.
- Manage customer returns, including testing of hardware and coordinating the shipment of new units.
- Aid in the review of operational policies and procedures.
- Other duties as necessary to support the Finance and Operations Team.

**_ What will you need?_**
- **Experience in Logistics Management**: Demonstrated experience managing global logistics operations, including coordinating shipments, generating shipping documentation, and tracking shipments.
- **Attention to Detail**: Ability to manage various documentation accurately, such as shipping labels, packing slips, commercial invoices, and custom documentation, ensuring compliance with location-specific requirements.
- **Communication Skills**: Effective communication skills to provide tracking information to sales teams or customers, coordinate with accounting for invoicing, and liaise with customers or suppliers for shipping documentation and tracking information.
- **Inventory Management**: Experience in managing inventory counts, including overseeing month-end inventory counts and evaluating fulfillment capability from office stock or warehouse stock for incoming e-commerce orders.
- **Customer Relationship Management**: Ability to manage customer relationships, ensuring timely delivery of support services via various communication channels and handling customer returns efficiently.
- **Problem-Solving Skills**: Proficiency in resolving shipment issues by managing courier relationships, coordinating with various couriers, and troubleshooting any shipping or inventory-related issues that may arise.
- The ability to work in a fast paced, collaborative environment, alongside the rest of our dynamic team.

**_ What makes Nix a great place to work?_**
- We don't do cookie cutter solutions; we want creative, thoughtful, and fresh approaches to building our solutions
- We're backed by the best advisors and investors in Canada
- Canadian Business and Maclean’s today ranked Nix No. 33 on the 2018 Startup 50 ranking of Canada’s Top New Growth Companies
- We’re growing quickly, and you’ll be helping to build the next great Canadian success story
- You’ll work with a highly motivated team that takes pride in creating amazing products

**No phone calls or agencies please.
**_ACCESSIBILITY STATEMENT (AODA IN ONTARIO)_**
- Nix Sensor Ltd. is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disa