Technical Field Supervisor, Installation Services

3 weeks ago

Unionville, Canada RubiconPath Full time

**About us**

Our Client is one of North America’s most experienced submetering providers, who brought turnkey solutions to our clients for over 15 years. They help customers effectively manage their utility consumption as we supply, install, and remotely read electricity, water and thermal submeters. Across all building types, retrofit or new construction, they have the knowledge, equipment, and staff to deliver a comprehensive solution from design to implementation to billing. They are focused on maintaining strong customer relationships and value team collaboration to achieve the goals.

**Position Summary**

Overseeing and coordinating the activities of unionized staff engaged in technical operations related to submetering systems. Plan, execute and finalize scheduling field-work for multiple projects. This includes direct supervision, resource management, training/development, and performance management. The Technical Field Supervisor will determine the project’s success in regards to effectively scheduling critical field work for billing setup.

**Responsibilities**:

- Ensure that day to day operational problems which impact on service delivery are identified and resolved through working with field staff, Project Managers, customers, and third-party contractors.
- Frequent travel throughout within Ontario to monitor construction progress on active projects, optimize resources and ensure efficient scheduling to maximize available resources.
- Work collaboratively with the Operations Manager, Project Managers, and Project Coordinators to develop work schedules and prioritize assignments to ensure that project tasks are completed on time.
- Ensure that the field staff submits field work reports in timely manner.
- Supervise and provide technical work training of field technicians around electrical and mechanical equipment, including troubleshooting of metering hardware for accuracy and communication problems.
- Train field personnel and conduct installation inspections on sub-metering equipment as per Metergy Quality Management System and Measurement Canada standards.
- Prepare regular reports on team performance, productivity and key metrics while maintaining accurate records of work orders.
- Foster effective customer relationships with property management, site personnel, and end customers to help advance business goals and objectives.
- Promote a culture of safety and ensure that technicians adhere to all safety protocols and regulations.

**Qualifications**:

- 5+ years field-based submetering experience required.
- Post-secondary education (Electrical/Mechanical stream preferred)
- Ability to motivate and focus staff to meet or exceed district targets
- Sound base knowledge of residential/commercial building mechanical and electrical distribution systems
- Ability to interpret electrical/mechanical construction drawings
- Experience with sub-metering systems, electrical devices, and equipment
- Project management and/or construction management experience
- Independent worker with the ability to take imitative and work with mínimal supervision.
- Practical hands-on aptitude
- Troubleshooting skills and knowledge of the use of test instruments
- Excellent communication & organizational skills
- Valid Class G driver's license and personal vehicle and willingness to travel extensively within Ontario.

**Physical Effort and Working Conditions**
- Frequent travel within the GTA and surrounding Municipalities
- Sitting at the desk for long periods of time.
- Working in electrical distribution rooms/closets.
- Occasional travel out of Province
- Occasional overtime is required during travel by car
- Occasional lifting of and/or transporting of construction meters to and from site using your own vehicle or company transportation
- Working with in hazardous areas with potential for electrical shock hazard

**Additional Information**
- Have a great attitude and to be a team player.
- A strong understanding of health and safety on construction site(s) and in particular around electrical equipment.
- Working knowledge of the Ontario Health and Safety Act.
- A Valid Ontario Driver’s License

**Job Types**: Full-time, Permanent

**Salary**: From $80,000.00 per year

**Benefits**:

- Dental care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

Work Location: Hybrid remote in Unionville, ON L6G 1B3

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