Manager, Client Experience

1 month ago


Edmonton, Canada Sephora Full time

**Job ID**: 228669
**Store Name/Number**: AB-Southgate (0534)
**Address**: 5015-111 Street NW, Edmonton, AB T6H 4M6, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular

**You’ll love working here**
As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services, classes and events in a specific Sephora store location. This role regularly supports in areas such as client service, sales floor standards and team leadership as well as all service-related areas such as the Beauty, Skin and Fragrance Studio as well as all beauty classes within their store. You will also be accountable for the development of all beauty advisors and Senior Artistry and Skincare roles.
- ** Developing your team. **Manage the daily operations at the Beauty, Skin and Fragrance Studio (as applicable). Ensure that the Coordinators, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
- ** Embracing Innovation. **Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
- ** Client Experience. **Manage the Services online reservation system including publishing beauty advisors availability and class dates and times. Ensure staffing levels are adequate to support a smooth flow of clients receiving services, while ensuring that the client check-in process is efficient.
- ** Training & Development. **Execute beauty advisors training for all new hires as well as for existing team members. Facilitate orientation & our selling model training sessions whenever possible.
- ** Visual Merchandising. **Support the Operations team by ensuring all merchandising concepts and sales floor visuals are within company standard. Keep the sales floor neat, clean and organized at all times. Execute all visual merchandising flips and ensure replenishment if inventory is added to the sales floor.
- ** Vendor Management. **Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible.

**We’d love to hear from you if**
- You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.



  • Edmonton, Canada Sephora Full time

    **Job ID**: 232264 **Store Name/Number**: AB-West Edmonton (0510) **Address**: 8882 170th St., Edmonton, AB T5T 4J2, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services, classes and...


  • Edmonton, Canada Hiring Manager Full time

    DescriptionOur company excels in delivering comprehensive data entry services tailored to meet the unique needs of our clients. Leveraging cutting-edge technology, our team of skilled professionals ensures accurate and timely data processing.If you have a passion for data management, a keen eye for detail, and thrive in a remote work environment, this...


  • Edmonton, Canada Sephora Full time

    **Job ID**: 225661 **Store Name/Number**: AB-South Edmonton Commons (0868) **Address**: 9761 19 Avenue, Edmonton, AB T6N 1N5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location....


  • Edmonton, Canada Sephora Full time

    **Job ID**: 241136 **Store Name/Number**: AB-South Edmonton Commons (0868) **Address**: 9761 19 Avenue, Edmonton, AB T6N 1N5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location....

  • Project Manager

    2 days ago


    Edmonton, Canada True Home Cinema eXperience Full time

    **About us** True Home Cinema Experience is a small business in Edmonton, AB. We are nimble, professional and innovative. We provide luxury products and services for our client's homes that help make them more interesting & enjoyable. We are building a team of highly competent members who are equally committed to doing great work and providing great...


  • Edmonton, Canada Baker Tilly Canada Full time

    **Client Experience Specialist** **Edmonton, Alberta, Canada**: Current Opportunities Do you **strive to provide excellence** in all that you do? Are you a **forward-thinking, tech-savvy** individual ready to build your career? If you answered **YES** to the above, we want **YOU!** Baker Tilly RSG LLP is currently looking for a self-motivated, tech-savvy...


  • Edmonton, Canada Rogers Communications Imagine Wireless Full time

    **Do you enjoy connecting with people, working in a fast-paced environment, and driven by personal success?** Imagine wireless is a Rogers Authorized retailer located in Calgary, **we are looking for motivated people who help support our sales team in connecting our customers to their wireless needs.** Imagine Wireless has been serving the Canadian Market...


  • Edmonton, Canada Sephora Full time

    **Job ID**: 223759 **Store Name/Number**: AB-South Edmonton Commons (0868) **Address**: 9761 19 Avenue, Edmonton, AB T6N 1N5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store...


  • Edmonton, Canada Sephora Canada Full time

    Company: Sephora Canada - Country / Region : Canada - City : Edmonton - Business group: Selective Distribution - Contract type: Permanent Job - Function: Retail - Reference No.: 223759 - Date of publication: 2023.02.08 POSITION Manager, Client Services PROFILE Job ID: 223759 Store Name/Number: AB-South Edmonton Commons (0868) Address: 9761 19 Avenue,...


  • Edmonton, Canada Sephora Full time

    Job ID: 244574 Store Name/Number: AB-West Edmonton (0510) Address: 8882 170th St., Edmonton, AB T5T 4J2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here… As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all...


  • Edmonton, Canada Sephora Full time

    Date: May 8, 2024 Location: Edmonton, AB, CA, T5T 4J2 Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Embracing Innovation. Ensure Beauty...


  • Edmonton, Canada Sephora Full time

    Job ID: 244574Store Name/Number: AB-West Edmonton (0510)Address: 8882 170th St., Edmonton, AB T5T 4J2, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all...


  • Edmonton, Canada Square Route Coffee Company Full time

    Square Route Coffee Company is a dynamic and innovative coffee roastery located in Leduc. We are passionate about providing the highest quality coffee beans sourced from around the world and delivering exceptional service to our clients. As a rapidly growing company, we are seeking a talented and motivated individual to join our team as a Client Success...

  • Student Bookkeeper

    1 month ago


    Edmonton, Canada Preferred Client Services Full time

    Join our vibrant team at Preferred Client Services! We're looking for passionate Junior Bookkeepers to embark on a dynamic employment journey, particularly through the Canada Summer Jobs grant. This opportunity is a temporary 9-week role with a potential extension. **Your Role**: - Handle various bookkeeping tasks: posting transactions, verifying entries,...


  • Edmonton, Canada AIMCo (Alberta Investment Management Corporation) Full time

    CLOSING DATE: - April 16, 2024 Opportunity The Workplace Experience Manager is a pivotal role in creating an optimal and innovative work environment that fosters employee engagement, productivity, and satisfaction. You will be responsible for overseeing various aspects of the workplace, including facilities management, and fostering a positive workplace...

  • Junior Bookkeeper

    1 month ago


    Edmonton, Canada Preferred Client Services Full time

    Join our vibrant team at Preferred Client Services! We're looking for passionate Junior Bookkeepers to embark on a dynamic employment journey, particularly through the Canada Summer Jobs grant. This opportunity is a temporary 9-week role with a potential extension. **Your Role**: - Handle various bookkeeping tasks: posting transactions, verifying entries,...


  • Edmonton, Canada VC3 Full time

    The Manager, Client Relationship Managers must be able to deliver effective leadership, strategy, follow-up and direction that aligns with the overall goals of the organization.The Manager, Client Relationship Managers will work directly with the client team and VC3’s technical teams to ensure the smooth and successful delivery of technical services –...


  • Edmonton, Canada Burly Boyz Moving & Storage Full time

    Burly Boyz Moving and Storage is one of Canada's most reputable moving company proudly celebrating our 15th anniversary this year. Headquartered in Edmonton, with additional locations in Vancouver, Calgary and Toronto. We specialize in interprovincial moving services to our valued customers across Canada. Our company is built on a foundation of core values...


  • Edmonton, Canada Sole Experience Full time

    Retail Sales Associate Retail Sales Associate Job Responsibilities: - Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks...


  • Edmonton, Canada Sole Experience Full time

    Retail Sales Associate Retail Sales Associate Job Responsibilities: - Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks...