Porter and Laundry

**FT/PT/Casual - Night Porter and Laundry - LSM - 8:30 pm to 8:00 am**

**_ Position Overview_**
- Responsible for monitoring Emergency Response system and follow protocols for same;
- Responsible for incoming calls, night cleaning, and common areas, and responsible breakfast setup.
- Key employee in night hours
- An integral part of the service team, supports the provision of a quality living environment for seniors;
- Ensures all common areas are monitored and kept neat and clean.

**_ Qualifications_**
- Receptionist, prior security
- Demonstrates excellent interpersonal, communication and customer service skills;
- Strong awareness of environmentally sound practices;
- Comfortable working alone or in a team environment, self directed approach, able to plan, and organize with mínimal supervision;
- Ability of meeting the physical requirements of the position;
- WHMIS certificates required
- Current First Aid preferred

**_ Key Activity Summary_**
- Expected to exceed the expectations of all guests through empowerment and by responding attentively, efficiently and politely to all tenant requests, questions, concerns, and/or complaints. Consistently take ownership of tenant issues and follow up to ensure satisfaction;
- Responsible for all incoming calls throughout the evening, and general clean up in the common areas, and detailed breakfast setup each morning.
- Clean and maintains all common areas including: main dining room. hallways, restrooms, entrance areas, activity room, arts & crafts room, wine bar, sports lounge, country kitchen, work shop, theatre and offices;
- Responsible primarily for setting up of the continental breakfast buffet, making residents feel welcome, comfortable and well attended to;
- Ensures security and privacy of all tenants at all times including monitoring of emergency response system;
- Adheres to WHMIS protocols and infection control guidelines when performing job functions and maintains MSDS; and Other duties as assigned.